TORRE GUELFA * * *
Hotel
•
€€
2024
Recommended
•
2024
Charming hotel with spacious rooms equipped with all modern comforts and a panoramic terrace
The building was built in the 12th century and the tower is one of the oldest in the city. That's why, once you enter, you feel like you're in another time. This charming hotel has managed to blend the atmosphere of the mansion with a contemporary art atmosphere. The rooms are spacious, equipped with all modern comforts and the decoration is tasteful! Some have a terrace. But for the others, it is not a problem, because a panoramic terrace accessible to all the customers makes it possible to drink in the open air.
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Members' reviews on TORRE GUELFA
4.2/5
21 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in april 2024
Google should review this listing. This is NOT a 4 star hotel. This isn't up for debate or personal interpretation. This place is a dump. The photos are not representative. Our bathroom is actually in one of the photos, albeit with maximum Photoshop work. This hotel is run down and completely without services. There is no room service and no one answers the phone at the front desk. And there are no irons. The reason for this is that they are a historical building. Other historic buildings have set up rooms for ironing, but not here. No prior notice that they are missing a standard amenity. I had to go out and buy a new shirt for my wedding anniversary dinner. They refused to give us the remote for the air conditioner so we had to sleep with windows open and were bitten by bugs every night we stayed. And whatever you do, refuse to stay in room 301. It is in the only hallway to the breakfast room and to the tower so for hours every morning and in the early evening you have most of the residents walking by your (not at all soundproofed) door. Having a decent place to stay, and being able to trust online listings when booking, are a significant part of any trip. Our trip was worse for having stayed here.
Visited in april 2024
We just stayed here recently for 3 nights. The location is excellent because you are close to everything the center of Florence has to offer. We were able to walk everywhere we needed including the train station. I think this great location is part of why our stay was so noisy and uncomfortable unfortunately. I know it’s not the hotel fault, but our room was on the 1st floor and we struggled every night and morning to sleep through the noise of men in the streets yelling and the worst was the continuous sound of very large carts being pushed over the cobblestone street next to our window. The market vendors store their carts full of items in the building next to our room’s alleyway so from 6AM to 11PM you hear them pushing the loud carts back and forth. I wore ear plugs and still could hear it. There were no other rooms we could be switched to as I asked. Staff was nice but this noise combined with the hot stuffy room made it miserable for us at night. The breakfast is a nice treat and we really enjoyed that every morning. The hotel tower has an amazing view and we enjoyed aperitivo on the tower. Lastly, our room was not one pictured on the website so I was surprised it was so small with no fan or AC(it was constantly cold there so that is why no AC, but with our family having allergies and asthma we really needed some airflow in the room and despite us being from a hot climate we were hot). The room was very small and old fashioned. It reminded me of staying in my grandparents bedroom lol.
Visited in april 2024
Come ho già scritto siamo tornati in questo albergo per le feste di Pasqua (perché erano passati dieci anni dalla prima esperienza che era stata positiva).
Abbiamo trovato una situazione completamente diversa.
La stanza, ( ubicata nella parte nuova della struttura)era grande ma con un rumore infernale per via dei carrelli che dall'alba escono dal deposito....il sabato sera anche in piena notte.
Le stanze si raggiungono senza ascensore che si ferma al terzo piano.
Un grande dispiacere e soprattutto inconcepibile per un 4 stelle.
Nulla da dire sul personale.
Abbiamo trovato una situazione completamente diversa.
La stanza, ( ubicata nella parte nuova della struttura)era grande ma con un rumore infernale per via dei carrelli che dall'alba escono dal deposito....il sabato sera anche in piena notte.
Le stanze si raggiungono senza ascensore che si ferma al terzo piano.
Un grande dispiacere e soprattutto inconcepibile per un 4 stelle.
Nulla da dire sul personale.
Visited in april 2024
L'hôtel est très bien situé en plein centre historique, idéal pour visiter à pied. Proches magasins, restaurants, tramway, gare. Une vue magnifique du haut de la tour. Le petit déjeuner salé/sucré est très copieux. Le personnel est très attentionné. Les chambres sont très spacieuses. Un petit point négatif : la taxe de séjour assez élevée 7€ et à la réception parle très peu français. Une note d'ensemble très satisfaisante.
The best at Florence - Firenze and around
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The location and view are also not to be missed! The tower and terrace have spectacular views of the Duomo and Piazza Della Signoria. You are also very close to the Ponte Vecchio and less than a 10 min walk from tons of delicious restaurants, shopping, and the best sites in the city.
When I make it back to Florence I will be staying here again!