Results Mediterranean cuisine restaurant Florence - Firenze

SABATINI

Mediterranean cuisine €€€
4.5/5
39 review
Closed - Open to 12h00 Opening hours

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Via Panzani, 9a, Florence - Firenze , Italy
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+39 055 282 802
2024
Recommended
2024

Sabatini restaurant is a pillar of Florence's culinary history, backed by a professional team, its experience and the excellence of its chef, Alessio Mori. An innovative menu and a fresh presentation of dishes. A renowned and high level cuisine for gourmets, capable of satisfying even the most delicate palates. The service is impeccable and privacy is respected, as it should be in fine restaurants, by spaced tables. The decoration remains traditional and warm.


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Members' reviews on SABATINI

4.5/5
39 reviews
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Visited in april 2024
TLDR: Avoid this place. Not only are they overpriced but they will overcharge you.
Review: This restaurant was recommended to us by our hotel concierge because we wanted to have a good Florentine steak. It is a historic restaurant. We saw the negative reviews but there were some good reviews too and we chose to believe the concierge. All I can say is we were wrong!
This turned out to be the worst experience of our trip and despite some redeeming dishes, the worst food we had in Italy. The restaurant is upscale and centrally located. The prices reflect that (and are way higher than any other place we dined at in Tuscany). The wait staff were very pleasant and we were happy with our welcome. But that didn't last long. As soon as we got to the ordering, the upsell started. Our waiter tried to upsell us on every thing from the wine and cocktails to the food. Despite us politely pushing back, he was insistent and persistent. After a while we made a remark about this and then, for much of the rest of the meal, our table was ignored.
Like many others have stated, we got some additional appetizers (two of each despite us only ordering one) that we sent back because we recognized the tactics. We ordered the steak (it is based on weight) based on the waiter's recommendation. I don't know how it is usually served but this one came pre-sliced so we didn't know the actual weight. The quality of the steak left a lot to be desired - it was full of fat (not the marbled, Wagyu kind) and gristle, hard to cut. I left quite a bit on my plate as I couldn't cut it even with the steak knife. Desserts were the saving grace of the meal and we enjoyed those immensely.
By this point, we had come to believe the negative reviews that talked about overcharging thanks to the behavior and so, gave the bill a thorough check. Sure enough - we found egregious overcharging. Cocktails we hadn't ordered, the extra appetizers we sent back all made an appearance. When we called the waiter over to ask, he didn't even listen to our entire list of what was incorrect and immediately took the bill away saying he would check. When he brought the bill back, we still had overcharges on it - a couple of cocktails plus higher charges for their premium alcohol which had not been used in our cocktails. But most egregious was that they had blatantly overcharged us for the steak. The menu price was EUR8.90 per hundred grams and we were charged over EUR11 per hundred grams. When we questioned it, the waiter blamed the computer system. Wow!! Do they type in the price every time someone orders a steak? Isn't the system pre-programmed? The difference between our first bill and the final one was over EUR160.
And the waiter had the audacity to say that service charge wasn't included. After ignoring us for half the meal and us having to ask other wait-staff for water refills and forgotten dishes.
We were very disappointed with this experience. It felt like they were trying to fleece tourists and while that is a feature of many destinations, we certainly did not expect it from a storied restaurant like Sabatini.
Visited in april 2024
Lù was the best part of the experience! She recommended everything from the wine, spaghetti and steak, and even made the spaghetti flambé at the table! Highly recommend!
Visited in april 2024
It’s was really a good experience, the food was really good i had a beef stake it was extremely fresh the Green pepper sauce was sooo delicious the waiter Alessio was so helpful and polite and professional ????????
Visited in april 2024
I recommand this restaurant, romantic, good steak, good music, excellent service with Sebastien, good place, very sympatic in Firenze
Visited in april 2024
Sébastien is excellent !

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