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Members' reviews on B&B SANTO STEFANO
4.5/5
19 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
B&B SANTO STEFANO
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+39 392 26 46 471
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I then cancelled, requesting a refund, and was denied.
I then asked if I might change my reservation to a different night, and was told that no, as I had already cancelled. Tried to re-instate my cancelled room which was an option on the email from the previous day, but they refused saying they were fully booked up.
I checked and a room was still available.
Technically this was my fault, buyer beware, but really an unpleasant experience with impolite conversations. Also my reservation was over 3 weeks away, so plenty of time for them to find a new guest.
Might be a great place, in a great location...but was an unpleasant experience to be sure.
Il B&b si trova in un edificio di 3 piani molto vicino al centro storico: diciamo che all'arrivo non è molto chiaro a che piano si trovi e l'ascensore è davvero lento, ma poi appena entri è davvero tutto curato e carinissimo.
Camera abbastanza grande,silenziosa con una bellissima vista. C'è il bagno in camera con tutto il necessario.
La colazione ottima, con dolce e salato tutto fresco e tipico della zona.
Per il parcheggio, sono convenzionati con un garage a 5 minuti di distanza a cui paghi 25 euro per tutto il giorno: a parer mio un ottimo prezzo.
Grazie mille!!