Results Hotel Alajuela

HOTEL LOS VOLCANES

Hotel • €€
4.8/5
• 33 review

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Avenida 3, calle 2 y Central, Alajuela, Costa Rica
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+506 2441 0525
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2024
Recommended
• 2024

This hotel is situated in a former colonial house in the centre of Alajuela. Pleasant patio shaded with a fountain, where the hotel restaurant is located. The most economical rooms are on the street side, the other side of the patio. Friendly welcome.

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Members' reviews on HOTEL LOS VOLCANES

4.8/5
33 reviews
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Value for money
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Joseph D.
Joseph D.
Visited in july 2023
Neat experience and would recommend for the the experienced traveler.
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HOTEL LOS VOLCANES
HOTEL LOS VOLCANES Manager
07/16/2023 at 16:33
Thank you Joseph... We hope to be able to serve you again in the future.
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Anahay P.
Anahay P.
Visited in june 2023
I had to stay at this hotel due to a last minute change in my plans. They quickly booked me and accommodated me in a nice hotel room
Next to the lobby. The front desk guys Carlos was amazing. He was the highlight of my stay and gave me so much valuable information. The place truly felt like it was owned by a small family and you just went to visit! Very close to the airport.
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HOTEL LOS VOLCANES
HOTEL LOS VOLCANES Manager
07/16/2023 at 16:34
Carlos is AMAZING... we are blessed to have him on our team. Thank you so much for mentioning him!
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Stacey O.
Stacey O.
Visited in may 2023
We had a wonderful one-night stay at Alajuela City Hotel and Guest House. We arrived from SJO airport in the late evening and were greeted by Carlos at the front desk, who was extremely helpful and showed us to our room. Our room was quiet and just what we needed after a long day of travel. The hotel is close to ATMs and a few restaurants in a walkable area. Breakfast in the morning was tasty! Our shuttle showed up 40 minutes early and the amazing staff came to alert us right away and were so gracious when we had to leave in a hurry.
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HOTEL LOS VOLCANES
HOTEL LOS VOLCANES Manager
07/16/2023 at 16:35
Thank you so much for your kind words. We strive that all our guests have the same expierence as you! :-)
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Marvin B.
Marvin B.
Visited in april 2023
Der ideale Ort, um die Costa Rica Reise zu starten und zu beenden. In direkter Nähe zum Flughafen San José mit Restaurants in direkter Umgebung. Toller Service und saubere Zimmer!
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HOTEL LOS VOLCANES
HOTEL LOS VOLCANES Manager
04/16/2023 at 20:15
Thank you so much for the 5 Star Review. Our staff is the best!
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Anne V.
Anne V.
Visited in april 2023
Nous avons passé une nuit là bas car notre vol arrivait à 17h et nous ne souhaitions pas prendre la route.
Les chambres ne sont pas insonorisées, vous entendez strictement tout (bruit de la rue, gens qui parlent). La décoration est très vieille et l’hygiène laisse à désirer. En tournant le mitigeur d’eau celui ci nous est resté entre les mains. La salle de bain est vraiment très vieillotte.
Le petit déjeuner est ok.
Le staff est sympa notamment le gérant très accueillant. Nos valises avaient été égarées et il nous a aidé à trouver des vêtements et produits de première nécessité.
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HOTEL LOS VOLCANES
HOTEL LOS VOLCANES Manager
04/07/2023 at 21:52
Thank you for mentioning our amazing staff. We really try to make everyone feel welcomed and careed about.
The room you booked is in our main 100 year old house and it has the construction of that time period. It is part of the buildings charm. Next time, you may want to consider or Supeiror Rooms that are off a private back hallway. They are newer and out of the main area.

In so far as the shower handle... we took a look at your room and cannot figure out what you are discussing about the handle. It seems to be fine. If you ca reach out to us and let us know exactly what the problem is so we can find it and correct it.
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