Results Hotel Stone Town

ZANZIBAR SERENA HOTEL

Hotel €€€
4.5/5
32 review

Go there and contact

Carte de l'emplacement de l'établissement
Shangani Street, Stone Town, Tanzania
Show on map
+255 774 440 011
Book on Booking
2024
Recommended
2024

Beautiful 5-star luxury hotel with 2 restaurants and a pool bar by the pool, offering all kinds of activities.

This 5-star luxury hotel by Serena Hotels is made up of two renovated old Swahili houses on Stone Town's waterfront. Livingstone is said to have stayed in one of them. It escapes the tourist hustle and bustle, which is no mean feat. The rooms, all with balconies, face either the ocean or the garden. Luxury and classic refinement are evident on every floor. The hotel is intimate and exudes serenity. It boasts two restaurants (one of which is rooftop) and a pool bar by a marvellous swimming pool in front of the beach.


Organize your trip with our partners Stone Town
Transportation
Accommodation & stays
Services / On site

Compare and book your accommodation at ZANZIBAR SERENA HOTEL

Members' reviews on ZANZIBAR SERENA HOTEL

4.5/5
32 reviews
Send a reply
Value for money
Location
Cleanliness
Setting / ambience
Service
You have already submitted a review for this establishment, it has been validated by the Petit Futé team. You have already submitted a review for this establishment, awaiting validation, you will receive an email as soon as it is validated.
Visited in october 2023
体验还可以,但房间太小。
ZANZIBAR SERENA HOTEL
ZANZIBAR SERENA HOTEL Manager
10/14/2023 at 13:00
Dear Junshi Wang, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone” we hope you will return soon. regards Zanzibar Serena Hotel.
Visited in october 2023
Stayed for 2 nights on the back end of a 2-week safari trip. 1st 2-week vacation in 12 years. Beach waters are clear, warm, and tones of blue - a few steps from the downstairs restaurant and bar area.
Gorgeous dark mahogany wood everywhere, valets define service-oriented help (they really are, you won't regret tipping these folks at all, compared to valets in many U.S. urban areas - so, bring your $5 tip money).
They keep accurate accounting, have very good laundry services and room turn-down/straightening up as well.
We had a corner room with a balcony, walk-out patio/louvered doors and windows. Good plumbing, water-pressure and beds.
Many good near-by options for eating, massages and of course, buying tanzanite stones!
ZANZIBAR SERENA HOTEL
ZANZIBAR SERENA HOTEL Manager
10/14/2023 at 12:55
Dear COO-CTO BioTech, Thank you for taking time to write your comments and appreciation on Google.com.
We always welcome feedback from our valued guests to help us maintain and improve our product and services. Thank you for the great feedback! On behalf of the team and myself, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.” Regards Zanzibar Serena Hotel.
Visited in october 2023
staffs were really nice and sweet. They tried their best to make guests happy. Fantastic team.
ZANZIBAR SERENA HOTEL
ZANZIBAR SERENA HOTEL Manager
10/14/2023 at 12:34
Dear Adam, Its good to hear that you had a good experience during you are stay in our hotel, thank you for taking your time to share this fantastic comments, I hope you will return soon. Regards Zanzibar Serena Hotel.
Visited in october 2023
Serena Is a Very Posh Hotel In Zanzibar. Visited With Family and Great Breakfast Spread, Good Menu To Choose From And Excellent Service. Beautiful View And Awesome Ambience
ZANZIBAR SERENA HOTEL
ZANZIBAR SERENA HOTEL Manager
10/04/2023 at 05:35
Dear Shy,

We are glad to hear you had such a fantastic experience with your family, thank you for taking the time to leave an excellent rating for us, we look forward to welcoming you back on your next visit to Zanzibar soon.

Best regards,
Zanzibar Serena Hotel
Visited in september 2023
Serena hotel was lovely and the food was excellent. The people who work there are great. They ended up charging us twice for ancillary items and never refunded our money though, despite contacting them several times.
ZANZIBAR SERENA HOTEL
ZANZIBAR SERENA HOTEL Manager
10/04/2023 at 05:31
Dear Griffin,

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being our guest and helping to share the kind words about us, We hope to see you again soon.

Please send us an email regarding your refund concern to [email protected]


Regards,
Zanzibar Serena Hotel

Find a nearby hotel

Find unique Stay Offers with our Partners

Send a reply