PANTANAL DISCOVERY
Guided tours
2024
Recommended
•
2024
Gil, pantaneiro PO (pure origin), is one of the pioneers of ecological tourism in this part of Pantanal. It is often criticized on the sites, because a little fantasy, but it is a connoisseur of the region, it organizes responsible and ethical tourism (its guides do not affect animals).
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today, October 1st, we have not received a refund. Gil explains to me that he is in dispute with the farm which does not want to refund it but that he will refund to me when he has been refunded himself. We find ourselves dependent on the goodwill of the farm, with whom we never treated to book our stay, to receive our refund ...
... After many reminders, and many promises of reimbursement from Gil, he simply blocked me from his contacts WhatsApp so impossible to contact him remotely ...
So having no hope of finding my money again, the only thing I can do is warn you: Gil is a good talker as long as you have not paid yet but is not someone an honest once the payment is cashed. I would have liked to read such comments before booking my stay via Pantanal Discovery. I also warned Lonely Planet who referenced it in their guide.
Do not hesitate to contact me if you have been the victim of the same kind of scam by Gil / Pantanal Discovery because I think that the main interest of Trip advisor, or other travel blogs, is to share information and experiences (good as bad)!
Michaël