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Members' reviews on DOMUS AURELIA
4.1/5
25 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
DOMUS AURELIA * *
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+39 06 393 659
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The prices range from 50 euros to 400.
The best thing about this hotel were the rooms. Though small and not luxurious, they were comfortable, well heated and clean! The housekeeper was very kind and polite and was greatly appreciated.
The services were under average with the lack of staff and experience with specific issues. The biggest example is the WiFi shutting down multiple times during my 1 week stay.
The breakfast room was incredibly small and the food was at best OK. The only fresh options where Scrambled Eggs and Bacon, the rest where packaged or store bought (such as there pies). The options were small but enough to get you through the morning.
The location was right by a bus station and an approximate 5 minute walk from a subway station. If you wanted a good coffee or snack, there was a nice cafe and supermarket right next door, which was a preferable place for breakfast compared to the hotel’s. The area is quiet, but (heads up!) the hotel rooms are NOT sound proof. So if you talk too loud the people next door or under you may hear some muffles. Thankfully this was not an issue for my room.
Over all a 3 star is appropriate for this hotel.
Habitación muy amplia, muy cómodo, bien clima. La ducha es un poco pequeña pero el baño es amplio.
El desayuno es increíble, rico, completo.
El trato es bueno, agradable.
El elevador es pequeño pero hace su trabajo.
El lobbie es hermoso, el hotel tiene muy buena vibra y esta bien ubicado.
A reggeli nem túl bőséges volt, de engem nem zavart. Lehetett volna több sajt és zöldség.
A recepción kedvesek voltak és segítőkészek.
Vatikánhoz közel volt, de a Belvárostól távol. Mindenképpen érdemes jegyet venni, mert a busz közlekedés jól megoldott.
The hotel is the worst we have ever stayed in and I can only advise anyone not to stay there, even if it is only for a short time. We booked two rooms there as a family and I was responsible for the reservation, which makes me even angrier.
What was the problem? We had rooms 102 and 103, apparently the worst you can get in that hotel. The rooms were dirty and run down. The furniture was dusty, there was hair on the floor in the bathroom when we arrived, the bed linen had large orange-red stains (!!!), there was a long, black hair in a fresh towel and there were several insects on the walls that had apparently been killed with shoes. The worst were the bathrooms and here it must be emphasized that the hotel staff themselves admitted that they already knew about the problem!!! So, we were knowingly given rooms where it was clear that there were problems with the plumbing in both.
In one bathroom, the drain in both the washbasin and the shower did not work. So, if you showered in the cabin, you could also use it as a bath afterwards. Therefore, 4 of us brushed our teeth in one bathroom. There was a rain shower and a hand shower in both rooms, but the rain shower in one room was too calcified and didn't work. The hand shower was also calcified and produced about 4 jets - hair washing impossible so watch out! In the pipes in one room, the water shot in all directions as soon as the hand shower was activated. In both rooms the toilet seats were loose, in one the screws were simply missing?! In one bathroom the strip was broken and hanging from the wall and in the bedroom the same thing happened to the strip on the floor?! Who looks at these rooms and thinks "Yes, we can give them away like this?". In one room the electricity generator was extremely loud and buzzed the whole time the room card was inserted. The bathroom could not be locked. Room service took 5 minutes every day just to make the bed and adjust the towels. No wonder it looks like this.
Of course, we complained about all this as soon as we arrived, because who wants to sleep in red-stained bed linen? By the way, we were allowed to change them ourselves. We were then offered a new room, which we inspected, but it also looked similarly filthy and there was a problem with the water pipes, so nothing would have been better. We also asked to speak to the manager of the hotel, but he was supposedly unavailable during our stay. No one from the management has been available since we left either, which is rather dubious.
It's just sad how you are treated here, and the room is deliberately left in a poor condition. Simply ignoring us afterwards and blaming us because we were offered another room is not the solution either.
????
La posizione è sicuramente ottima, in quanto permette di raggiungere Città del Vaticano in poco tempo ed è vicino alla fermata della metro "A" che porta verso il centro di Roma e direttamente collegata alla Stazione Termini.
La colazione, dolce e salata, è piuttosto ricca, curata e buona. I dolci sono squisiti.
Unica pecca sono stati un paio di problemi in camera: il condizionatore, il quale perdeva, ritrovando il pavimento bagnato (col rischio di scivolare) e il sostegno della doccia con le viti allentate. Segnalate entrambe le questioni, è stato fatto poco a riguardo. Il Personale gentile e, in particolare, ringrazio il Portiere Notturno che, tra il 4 e 5 notte (non ricordo il nome), mi ha assistito per un problema alla porta per cui non riuscivo più ad entrare. È stato molto paziente e cortese.
Grande gentilezza, professionalità e pulizia,è il classico posto dove ti senti a casa.
Équipe sympathique et agréable
Je recommande vivement