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Members' reviews on BEST WESTERN PLUS HOTEL UNIVERSO

4.8/5
22 reviews
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Value for money
Location
Cleanliness
Setting / ambience
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Alessandra I.
Alessandra I.
Visited in april 2024
Struttura bellissimo tutto perfetto
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Rosa E.
Rosa E.
Visited in april 2024
Molto bello e pulito,anche il personale gentilissimo
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Linda S.
Linda S.
Visited in april 2024
Servizio ottimo e personale disponibile e cortese
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Denise C.
Denise C.
Visited in april 2024
4月的羅馬已經很熱, 但歐洲很多餐廳及飯店的冷氣都很弱, 而Best Western Plus Hotel的冷氣就非常足夠, 讓我們走完一天行程後, 能得到很好的休息

Check-in時的職員非常有禮, 給我們很好的第一印象

飯店離Terimini車站不遠, 附近亦有很多高質素的餐廳

是我在意大利入住過最滿意的飯店
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Evgeniia K.
Evgeniia K.
Visited in april 2024
I like the hotel - clean, quiet, friendly staff, really good breakfast. One thing is I had an odd feeling about the shower - everything was so clean and modern but shower was kinda old and leaking. Other then that We had a great experience with the hotel - close to Termini, a lot of restaurants around, close to Metro.
Thank you
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giambattista i.
giambattista i.
Visited in april 2024
Trascorso 3 GG, personale gentile,posizione strategica, unico neo volevo cenare in terrazza 8 piano , ma come location non ha niente a vedere come ristorante, ho desistito.
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Mariangela P.
Mariangela P.
Visited in april 2024
O quarto é bem diferente do quarto confort que é vendido na Booking. Extremamente apertado. Além disso, em andar baixo como nos acomodaram (3° andar) o quarto estava sempre cheio de mosquitos e pernilongos, sem contar a alergia provocada pelo carpete. As paredes e cortinas também precisam de cuidado e limpeza.
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ceritaeka (.
ceritaeka (.
Visited in april 2024
Very strategic location! Near by the train and bus station, surrounded by affordable delicious food. The staffs are very attentive and friendly. Monica at the breakfast restaurant, Christian and Mighel at front office and many more are super helpful.
Bed is quite comfortable but the bathroom are exceptional. They provide many kinds of towels for various purposes. Lots of places to hang the towels. Love it.
Also, try to drop by to the rooftop, calm ambiance to chill with wine and have chit chat
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Abbas H.
Abbas H.
Visited in april 2024
Very convenient for business tourists as its v near from Roma Termini
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Egil O.
Egil O.
Visited in april 2024
Room is quite well equipped, tidy and clean. The bed is comfortable but pillows provided as standard are Rock hard. We had requested feather pillows but these were not provided on arrival. However, the hotel quickly remedied this the following morning. There's a small gym and a sauna and steam room. Use of these have to be arranged via reception as they're only switched on when requested. Location is quite good. About 20-25 minute walk to Collosseum and other attraction in old Rome centre.
There's also a roof top bar which is only open in the evenings. Quite pleasant place for a quiet drink or two. No thumping music or other distractions. Only the quiet him from the city below.
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Mark D.
Mark D.
Visited in april 2024
Fantastico.
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T T.
T T.
Visited in april 2024
Room was perfect except the beds are not comfortable. Two bathrooms and showers in one room, very nice for family. Breakfast is good.
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Oliver Z.
Oliver Z.
Visited in april 2024
Sehr schöne saubere Zimmer, super hilfsbereites und freundliches Personal. Sehr gutes Frühstücksbuffet. Zentrale Lage mit kurzem Weg zum Bahnhof und zu vielen Sehenswürdigkeiten. Leider bringt die Bahnhofsnähe auch wie in jeder Großstadt das Manko der vielen Obdachlosen mit sich und generell könnten die umliegenden Straßenzüge sauberer sein (dafür kann aber sich das Hotel nichts. Ich kann das Hotel auf jeden Fall uneingeschränkt empfehlen
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Gianluigi B.
Gianluigi B.
Visited in march 2024
Like every luxurious hotel in Rome, you are comfortably located.
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TCM A.
TCM A.
Visited in march 2024
Rome…Hotel suite was amazing with 2 story loft and and balcony located 1 mile from the coliseum and blocks fr the subway. Places to eat all within walking distance and would definitely come back.
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Paul P.
Paul P.
Visited in march 2024
Stayed for Rome Marathon, great locations for needs. The hotel was excellent, and the staff was always willing to help.
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Aaron J.
Aaron J.
Visited in march 2024
Great hotel very reasonable price. Staff very helpful and polite. Rooms clan and tidy!
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Jo T.
Jo T.
Visited in march 2024
We had a great stay in Best Western Plus Hotel Universo. It’s what you expect from a 4-star hotel. We had a smooth check-in; the reception was helpful and allowed us to transfer rooms when I requested for a room at a higher floor. Room was clean and well-lit. The linens and towels were great. The aircon in the hotel cant be switched on for cooling, but after moving cities around Italy, such is a norm anyway. We opened the windows when we needed the room to be cooler. Checkout was fast. The location is great as its a short walk away from Roma Termini. Hotel is old but it’s how we wanted our hotels in Europe.
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drnilanjana
drnilanjana
Visited in march 2024
Great stay! Walking distance to the Termini station and Republic Square, lots of eateries including a Chinese restaurant
Rooms were small but comfortable
Great internet service
Excellent breakfast with great variety and options
Reception was friendly but I have to mention Ana- she was so warm and welcoming! Thank you
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Stefano C.
Stefano C.
Visited in march 2024
Sono più di dieci anni che vado a Roma per lavoro e tutte le volte cerco di prenotare all'Universo perchè è comodissimo alla stazione Termini, è accogliente, ha camere comode ed eleganti con una ricca colazione a buffet. Buono anche il livello del ristorante interno: pochi piatti ma di qualità con personale gentilissimo.
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David Z.
David Z.
Visited in march 2024
Good and clean hotel, minutes away from metro and Roma Termini (train station). The restaurant is not bad, but a little overpriced, but there are quite a few diners in the area.
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caropharma
caropharma
Beautiful hotel conveniently located within a 10 minute walk from Termini station and both 10 minutes from the centre. The lobby is entirely worthy of the prestigious chain Best Western. Very clean and modern.
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Via Principe Amedeo, 5B, Rome, Italy
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