Avis URBAN HOTEL : découvrez les avis internautes sur ce lieu

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Retour à la fiche établissement URBAN HOTEL

Members' reviews on URBAN HOTEL

4.9/5

20 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Amaia Gomez Etxabe

Visited in april 2024

Hotel zoragarria da.

Annie

Visited in april 2024

Amazing hotel, super chic rooms and incredibly friendly and helpful staff

Saadi Bentoumi

Visited in april 2024

Excellent hotel. The hotel is like a museum. Lot of art, cool designs. Delicious food as well and special thanks to Adrian from room service team for going the extra mile to ensure customer satisfaction. Recommended hotel!

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Antonio Romero Sanchez

Visited in april 2024

Estuve en el bar y el servicio fue espectacular. Y los gin tonic más.

Karina Diaz

Visited in april 2024

Just amazing! My mother and I had the best stay. The hotel’s aesthetic is exquisite. The staff is incredible helpful and everyone looks like a movie star. We stayed in a jr suite, the bed was delicious and the bathtub was a dream come true. There’s a cute little gym that I had to myself every morning with state of the art equipment. Breakfast here is a must, excellent ingredients and service. The location is perfect, close to all the places of interest. We truly felt like royalty here. Special thanks to Robert who helped us the most throughout our stay, what a gentleman always smiling and caring. Can’t wait to come back!

Naiden Calintaru

Visited in march 2024

Our second stay here, and we'll be back whenever we come to Madrid! Everyone and everything is top notch!

すがもんすがもん

Visited in march 2024

スタッフの方々が親切で部屋も丁寧に清掃されていてとても清潔でした。フロントの方にトレドまでの行き方についても色々と教えて頂きました。また宿泊したいです。

Juan Antonio Belmonte

Visited in march 2024

Excelente relación calidad/precio con una exquisita atención por parte de todo el personal del hotel. Muy buen desayuno y hotel muy cuidado

Irma Fernández Rozas

Visited in march 2024

entro a tomarme una copita de cava o un cóctel hace muchos años

Juho Risku

Visited in march 2024

Very well positioned right middle of the Madrid. Very good and friendly service, nicely decorated rooms with some real pieces of art and quite tasty breakfast. Apparently they also have a Michelin star restaurant, though I didn’t arrive in time to test it.

David E

Visited in march 2024

This was a great hotel! Service was great and we could walk to all of our activities in the central city. The room was excellent.

Juan Luis Hidalgo Fernandez

Visited in march 2024

Un gran hotel con una gran comida

Franco Muñiz

Visited in march 2024

Excelente hotel, habitaciones hermosas, muy bien ubicado, y con una atención de gran nivel. La comida y los tragos ofrecidos también son excelentes.

Agnès

Visited in march 2024

C'est un hôtel 5 étoiles bien situé pour visiter Madrid.
Les bus, métro et train sont à 5 mn à pied.
Taxi sur demande.

Dès l'accueil à l'extérieur de cet hôtel, nous avons été très bien accueillis ( merci Mustapha et Juan).
Ensuite accueil parfait pour le check in .( Petit bémol, personne ne parle le français, excepté au check out et Mustapha).
À noter des bonbons dans de grands pots sont offerts.( La guimauve est excellente).
Nous avions une chambre côté ruelle plutôt tranquille, bien chauffée mais un peu sombre. Le canapé( non confortable) demande à être changé.
Le lit en150 de largeur...un peu juste pour deux grands gabarit.
Chaque chambre comporte un objet sous verre en décoration.

Petit plus...la petite boîte de chocolat offerte dès notre arrivée.... délicieux
Les boissons non alcoolisées ( eau,jus d'orange et coca)gratuites renouvelées chaque jour ainsi que deux capsules de café.
Et une rose dans son soliflore .
Un grand plus pour le service de chambre tous les jours c'est impeccable.
La décoration de l'hôtel est originale et contemporaine.

Garth Jensen

Visited in march 2024

I chose the hotel because I read something in Condé Nast Traveler that touted hotel Urban’s great location for access to Madrid‘s top museums as well as its great design. The location is phenomenal—close to the great museums, as well as wonderful parts of the old city and fun exuberant Spanish Street life and sociability. The Hotels design aesthetic greatly exceeded my expectations, both in the common areas and the rooms. The Papua New Guinean art was well used to provide interest. The best part of my families three days stay was the friendliness and hospitality of the staff, whether at the front desk, with luggage or calling rides. The breakfast food was superb, and the service was especially attentive. Hotel Urban greatly exceeded our expectations and made our trip to Madrid very memorable. The one downside that my wife noted was that the lighting for makeup application was difficult. She suggested a lighted make up mirror in the bathroom would fix this.

Majed Gharbi

Visited in march 2024

Great hotel close to the activities and the location is perfect , services is high stander , staff is helpful and friendly, it has roof top and high class restaurant.
Thanks for the hotel helpful staff especially Patricia -Lidia-David-carolina in the reception and gust relations Elena & Tania . And the supportive bell boy Juan Manuel , Mustafa and Amado. ????????

Lalit Kumar

Visited in february 2024

Great location. However it's doesn't fit in the category of 5 star.It's a 4 star standard hotel I booked for one night by the time at check-in I was informed pool not working. I mean its 5 star.. ..breakfast was average not much variety. Staff at hotel reception was very nice.

Byron

Visited in february 2024

A little dated but not that bad. However, the location, the service they provide, the delicious food and how safe you feel when you're there is incredible. Everything was close by, from laundry to a convenient store to local nightlife. I will definitely return.

Rafa vb

Visited in february 2024

Excelentes instalaciones, la habitación de lujo, el servicio inmejorable, super bien situado. Posiblemente el mejor hotel de Madrid. Volvemos seguro.

caroline_bw

A central place to recommend, two steps from " Puerta LED sol". Palace, with entertaining architecture. Special mention for the " mojito passion" enjoy from the roof terrace, by the swimming pool... Note that the bar is also accessible to those who are not hotel guests.