ORFILA * * * * *
Hotel
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€€€
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+34 917 027 770
I am the owner
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Click here
2024
Recommended
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2024
Exceptional hotel combining luxury and charm, has a pleasant terrace
This exceptional hotel is one of Madrid's two Relais et Châteaux members. Housed in a 19th-century palace, the hotel combines luxury with charm, while retaining a certain intimacy, since there are only 32 rooms (including 12 suites). Marble, wood panelling, furnishings and a pleasant terrace all combine to create an exquisite stay in a somewhat rococo atmosphere. And for gourmets, 2-Michelin-starred chef Mario Sandoval is at the helm of the Orfila. To the delight of those lucky enough to treat themselves to an evening there!
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Members' reviews on ORFILA
4.3/5
9 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in march 2024
Hola, la atención en el hotel de 10. Pero para gestión de temas administrativos pésimo.
El Señor Bruce es de trato distante, no agradable y poco resolutivo.
Envíe una solitud con comprobante de pago y me llamó a tratarme de forma displicente.
La atención al cliente debería ser prioridad.
El Señor Bruce es de trato distante, no agradable y poco resolutivo.
Envíe una solitud con comprobante de pago y me llamó a tratarme de forma displicente.
La atención al cliente debería ser prioridad.
Visited in march 2024
Service was excellent, reacting to every request including making reservations for restaurants. Location was also great.
The room, while beautiful, gets a slightly lower score (and brings the whole score down), as the air conditioning did not work well. In fact, the default when coming into the room for check-in was an extremely warm 26+ degrees Celcius, which was unpleasant. Even putting it down the whole night at the lowest temperature, the room was still warm. The shower was extremely complicated to use, which made no sense, with multiple buttons and handles and the water pressure was very soft.
I would not stay there again for those reasons as rooms and comfort are most important to me, which is a pity as the service and location was great.
The room, while beautiful, gets a slightly lower score (and brings the whole score down), as the air conditioning did not work well. In fact, the default when coming into the room for check-in was an extremely warm 26+ degrees Celcius, which was unpleasant. Even putting it down the whole night at the lowest temperature, the room was still warm. The shower was extremely complicated to use, which made no sense, with multiple buttons and handles and the water pressure was very soft.
I would not stay there again for those reasons as rooms and comfort are most important to me, which is a pity as the service and location was great.
Visited in february 2024
A perfect jewel-box of a hotel. Small but every service imaginable is available. The restaurant is Michelin-worthy, and the rooms and public spaces are impeccably appointed and maintained. The staff could not possibly be friendlier or more helpful. The cozy bar off of reception is perfect for an after dinner drink.
Visited in january 2024
He disfrutado de un brunch fantástico, de 10
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