PESTANA CR7 GRAN VÍA MADRID
Hotel
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+34 917 710 240
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2024
Recommended
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2024
Madrid establishment with 168 elegantly decorated rooms, fitness room, restaurant and bar.
This is the perfect place to stay for all fans of former Real Madrid superstar Cristiano Ronaldo, aka CR7, but also for those who love urban chic style! The 168 rooms are very elegantly decorated and some of them offer beautiful views of Gran Vía. In the common areas of the establishment, a fitness room, of course, a restaurant that offers authentic Neapolitan pizzas and a bar with a superb 360° view.
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Members' reviews on PESTANA CR7 GRAN VÍA MADRID
4.6/5
25 reviews
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The bar and restaurant staff were very friendly, not so much check in staff. The rooftop terrace is great.
However we chose this hotel because of the rooftop area. This area closes at 8pm and is not open on Mondays and Tuesdays. Our stay was Saturday to Monday. - this information is not available prior to booking.
We also booked a superior room with a double bed. However this was 2 single beds pushed together with two single duvets. You cannot sleep in the centre of the bed because of the large gap between the two single beds.
After our first night housekeeping had made the beds and tidied the room. However the bottles of water were not replaced in the room. We rang reception to ask for replacement bottled water and they sent 4 x 500ml bottles of water and a bill for €21. We sent this back and the reception rang our room and queried this. They explained that the complimentary bottles of water are only replaced every 5 days. - how many stays at this hotel exceed a 5 day duration? A very strangle protocol.
You would think that a 4* hotel at €200 a night would provide rooms with double beds not single beds pushed together and house keeping would replace bottled water daily complimentary.
La cocina deja mucho que desear también y por supuesto, los precios altísimos. 4 jarras de tinto de verano y unas patatas por 90€
La terraza del piso 10 cerrada sin previo aviso.
No volveré y recomendaría no hacerlo a otros con toda la buena oferta que hay al rededor
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