Results Hotel Mammoth Lakes

SIERRA NEVADA RESORT & SPA * * *

Hotel €€
2.7/5
19 review
Open - from 08h00 to 00h00 Opening hours

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Carte de l'emplacement de l'établissement
164, Old Mammoth Rd, Mammoth Lakes, The United States Of America
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+1 760 934 2515
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2024
Recommended
2024

Resort with particularly large and comfortable rooms and six cabins in Mammoth Lakes

This resort , once frequented by John Wayne and Marlene Dietrich, was about to embark on major renovations to be completed in October 2022. It planned to keep the pool and whirlpool, which are very pleasant after a day of skiing. The rooms, which are particularly large and comfortable, were to be increased from 149 to 169, and the six chalets were to be kept. Rates were also to remain affordable for Mammoth Lakes, where inflation was raging after Covid.


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Members' reviews on SIERRA NEVADA RESORT & SPA

2.7/5
19 reviews
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Visited in april 2024
Steam room and Jacuzzi were not working. The sauna was the only thing available. Sucks because it was the main reason we tried this spot out. Very pet friendly ????.
Visited in april 2024
Nice place to stay. Be sure to book in advance.
Visited in april 2024
This place is really poorly managed. Check-in took an hour in line after coming back two hours later because the line was way too long. They didn't have most people's rooms ready at 6 pm because they were still being cleaned. The rooms are newly renovated, but the wifi doesn't work in the rooms. You have to go to the lobby for wifi. The TV didn't work even after maintenance claims to have fixed it. They double charge your credit card for the room rate, and when you finally get a manager on the phone after several calls, he tells you he'll look into it and never gets back to you. Then you'll never get him on the phone again. Do yourself a favor and find a place that is better managed so that your vacation doesn't turn into more work than it's worth. Also, the rooms have no nose insulation, so you can hear everything going on in the room next to you.
Visited in april 2024
Terrible experience.
It has been dropping water from the ceiling in our room. The receptionist was not helpful at all. Our room phone wasn't working either so we had to go down in person, once we told the receptionist, she told me to go back to the room and she would call somebody.
A couple of hours later, we still can't use the toilet without getting a shower...
Also, the wifi is not working properly.
Only 2 stars because the rooms are clean and the location seems modern.
Update: nobody came to fix the issue or offered us a different room/discount because our restroom was inaccessible to us all stay. We had to use a restroom in the lobby. I would give 0 stars if I could.
Visited in march 2024
It is very dirty and smokey, and some rooms have no safes or working phones. Customer service is non-existent. The front desk gave us a lecture about not asking for simple amenities. The front desk refused to call a manager. AS our stay connected, we noticed a leak from a fire sprinkler that left a rusty stain on the carpet.

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