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FEDERAL CITY INN & SUITES * *

Hotel €€
2.8/5
17 review

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740, Hebert Street, New Orleans, The United States Of America
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+1 504 366 7408
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2024
Recommended
2024

Located in the Federal City development complex, the Federal City Inn & Suites is a modern, low-rise hotel in Gretna, just 2 miles from the lively Alger Point neighborhood and 4 miles from Lakewood Golf Club. Sober, colorful rooms offer free Wi-Fi, flat-screen TVs, DVD players, kitchenettes and dining tables. Some rooms also include a sofa bed. Parking and computer access at reception are free, and laundry facilities are available on site. The hotel also offers services such as free Wi-Fi, free parking, disabled access, air conditioning, pet-friendly and child-friendly.

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Members' reviews on FEDERAL CITY INN & SUITES

2.8/5
17 reviews
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Visited in april 2024
The staff i encountered was very friendly and helpful. The room is outdated and not in the best of shape but it was doable. They dont have real comforters like most hotels, just duvets which were extremely thin that they put in between two sheets. My duvet had a burn hole and stains on it and the fact that they put it in between the sheets makes me feel like housekeeping knew and hoped i wouldn't have looked. I only looked because i went to the front desk to let them know i didn't have anything but sheets on my bed only to find out there is a duvet they consider as the top layer of the bedding. The tv was rigged up on one side on top of the cable box. The light next to it didn't work. When housekeeping came i gave her the duvet and told her that all i needed was a new one and even though i handed it into her hands, when i got back later she put the EXACT SAME ONE BACK ON MY BED AS IF SOME KIND OF WAY I WOULDN'T KNOW. The light in the bathroom had to be cut on more than once sometimes for the actual light to come on and even then the light was really dim so i had to leave the door halfway open. I tried to cook but they only had two saucers that were in a cabinet that didnt look clean enough to attempt to even wash and use them plus i needed a skillet. They only had two skillets one that was big enough to fix only one individual burger which I didn't need and the bigger one i did need had burn stains and black stains and all kinda stuff in it so i had to throw my meat away because i literally had nothing to cook in so bring ya own pots and pans and can openers and whatever u need. The carpet was really really dirty my socks are the proof. The bed was comfortable, the water was hot, but the tub was old and had alot of sealant around the inside and the shower wouldn't stay put it kept going back to the original place it was in. The toilet rocked a little everytime I sat on it but it worked. It had alot of rust around it and needs to be reseated again. There is no air vent in the bathroom so be prepared. The heat and air worked fine and so did the fridge. The room had a old bleach washcloth smell so i burned an incense but they made me put it out although I explained that the room had an odor to it.
Visited in march 2024
Perfect to stay in a quiet place but very close to the French Quarter with the ferry. We got very interesting ideas of what to see around in New Orleans, the woman at the desk was very helpful. I recommand.
Visited in march 2024
Worst Hotel experience in my entire life. We got this near to the Port and 15 mins away from. The location is very secluded. The room we were given was very bad. It smelled really bad, musty. Complaining about it , I was given a cleaning spray to make room better. We had booked the hotel beforehand . We reached hotel after 11-12 hr drive and was not in condition to search for new hotel because the service was so bad. My son developed breathing issue by morning. STAY AWAY from this hotel
Visited in march 2024
The hotel is great, but it's in need of love. What I want to say with this is that there are a lot of things that need small fixes from a handyman and it needs to have a furniture update, think of grandma's house, that the feeling you get when you first see the room.
The location is good if you are looking for a quiet and safe area, across the river from downtown, but this will make you feel in a remote part of the city as nothing is happening on the streets nearby.
It was easy to get around by car, and there was plenty of free parking on-site, but it was hard to get around by using public transport.
The staff was friendly and helpful, and the check-in and check-out process was smooth.

The room was spacious, clean, and comfortable. It had a kitchenette with a microwave, refrigerator, stove, and kitchenware, which is very convenient if you want to prepare meals.
The bed was cozy, and the air-conditioning worked well.
The bathroom was clean, but the tap was loose and I always had the impression I will remain with it in my hand when I was switching to shower mode.
The Wi-Fi was fast (for US standards, for Europe it was painfully slow) and reliable, and the flat-screen TV had many channels to choose from.

The hotel does not have a pool, a fitness center, or a restaurant!
There were some vending machines for snacks and drinks.

Overall, I had a great stay at Federal City Inn & Suites, and I would recommend it to anyone looking for a budget-friendly and comfortable hotel in New Orleans. It was a good value for the money, and I would definitely stay here again.
Visited in february 2024
I stayed at FCI for a week during carnival/Mardi Gras. The good: friendly staff for the most part. Reasonable rates for Mardi Gras. The walk along the levee to Algiers ferry felt pretty safe. The bad: there was a door down the staircase that closed so violently it sounded like a shotgun blast and even shook the room sometimes. I told the nice woman at the front desk but four, five days later it still had the same problem. The slamming of the door would usually wake me up twice each night. The room doors could also be pretty loud. As far as location: there is nothing in the area which a “redevelopment zone” so if you’re without a car walking to a restaurant, coffeehouse, or grocery is not really possible. The laundry room machines only accept coins however when I asked the clerk to make change for me she said she couldn’t, so I had to walk half a mile to the gas station to get coins. If you’re looking for a cash saver and have a car it’s maybe not a bad deal, but I don’t have plans to stay there again.

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