ROYAL ST. CHARLES HOTEL * * *
Hotel
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€€
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+1 855 212 1259
I am the owner
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Click here
2024
Recommended
•
2024
This relaxed hotel is about 3.2 km from the French Quarter and less than 1.6 km from the Ernest N. Morial Convention Center. Morial Convention Center. Rooms feature en suite bathrooms, free Wi-Fi and flat-screen TVs. Some rooms also feature a whirlpool tub, wet bar with sink, microwave and mini-fridge. Suites feature a living room with sofa bed. The hotel offers a seasonal outdoor pool, whirlpool, fitness center, business center and meeting space. Breakfast is available at an additional cost. Parking is available and the hotel is handicapped-accessible. Guests rated the rooms 2.3 out of 5 and the location 4.2 out of 5.
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Members' reviews on ROYAL ST. CHARLES HOTEL
2.8/5
20 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in april 2024
Our room was one of the recently remodeled rooms. Beds were great. The bath shower combo was a struggle if you don't want to get your hair wet so make sure you have a shower cap. The security guard was so helpful getting us to our room the evening we arrived.
Visited in april 2024
Absolutely atrocious. Although conveniently located, the room I was given was awful! The TV did not work, the bathroom was dirty, and there were roaches living in the room! I would never stay here again.
Visited in april 2024
Let me start off DO NOT STAY HERE. They charged us for the room and parking twice we ended up paying over 1,000 for just a weekend and they will not refund us. we have called shown proof and everything and will not refund the money. The room smelled like cigarettes and the shower didn’t work well it had no pressure and was cold. The staff is terrible they are very rude and do not care about any inconveniences to guest. we now have no money for our rent thanks to this hotel.
Visited in april 2024
we stayed her a couple of weeks ago. I must say the people who worked here was really nice and the location was GREAT!! However, I picked 2 stars for the rooms. I just don't think the rooms are getting cleaned like they should; well my room. The side of the bed on the floor smelled like pee and the sheets had some holes in them. The chair in our room was ruined, I'm not sure why they kept that chair in the room, it needed to be in the trash. Yes, the shower will leak water on the floor. You will need towels for the floor. Just a little more love and care and this hotel could be 4 STARS!!
Visited in april 2024
My experience at this hotel was incredibly disappointing and frustrating. It felt like a complete scam, and I strongly advise against staying there, even if it's for your worst enemy. During our stay, we encountered a cockroach in the room, and when we requested a room change, the manager at the reception refused, citing a lack of available rooms. Instead, they suggested we find accommodation elsewhere and assured us of a refund for the night. However, they failed to uphold their promise, leaving us to foot the bill for both the subpar room infested with cockroaches and the alternative accommodation we had to seek due to their broken commitments.
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