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HILTON GARDEN INN NEW ORLEANS CONVENTION CENTER * * *

Hotel €€
3.5/5
20 review

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1001, South Peters Street, New Orleans, The United States Of America
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+1 504 525 0044
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2024
Recommended
2024

The Hilton Garden Inn New Orleans Convention Center is a modern hotel located just one streetcar stop from the Old French Quarter and the casino. It's also just a few minutes' walk from the New Orleans Ernest N. Morial Convention Center. Rooms are elegantly decorated and equipped with flat-screen TVs, microwaves, mini-fridges and free Wi-Fi access. Suites offer a separate living area and sofa bed. Breakfast is available at an additional cost. Parking is available at an additional cost. The hotel is conveniently located close to the city center, sights, restaurants and bars. It also offers easy access by car.

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Members' reviews on HILTON GARDEN INN NEW ORLEANS CONVENTION CENTER

3.5/5
20 reviews
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Visited in march 2024
When I got there to check in I found out they over booked us and was forced to go to a different hotel. Will never book again. The front desk guy seemed like he didn’t want to be there.
Visited in march 2024
Spacious room, clean and organized. 2 min walk from the convention centre.
Visited in march 2024
If you are coming to the convention center, this is a quick walk. Stayed here for 4 nights, pricey when if it's far from the touristic French quarter.

My problem with it.. My last night there was very loud music across the street. I call the desk, the gentleman said it was filming going on. It was 10:30 at night, I asked how long does this go on and I asked if the hotel would call in a noise complaint as it was disturbing the peace of the guests. He basically said it was not his problem and hung up on me.. Really is this service when there employee can't even have a conversation with a guest. I debated going down to confront him but thought that was a moot point.

So I downgrade the hotel not so much for the noise but mostly for the horrible attitude.
Visited in march 2024
Sadly, the room's AC didn't work. It was very warm inside the room. We were there during Mardi Gras (not to be confused with "for Mardi Gras"), and the hotel was very busy. The AC was the only complaint. We ate two meals down in the restaurant, and we enjoyed it. Staff was very friendly and helpful. My husband and I have stayed there before, and we enjoyed it thoroughly the first time. The room this time was clean and spacious. It had a walk-in shower. The water was nice and warm (scalding hot for mine). We will probably be back again to try once more.
Visited in march 2024
I was charged for breakfast which I didn’t no it was in my package so I call the hotel and they said it’s nothing they can do about it no reimbursement wow iam out of like a 100 dollar iam so disappointed in the Hilton Hotel sour taste in my mouth

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