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Members' reviews on PALACE HOTEL
3.9/5
25 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in february 2024
Im not impressed about the service . We called and we where told that the room is available however it was a lie and we ended up with no place to sleep
Visited in february 2024
Quiet ,clean, and friendly atmosphere!
Visited in february 2024
Great location, I loved the breakfast.
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Visited in february 2024
Arrived at 1.30 PM and our room was not ready although check in is from 10.30am. I asked for a different room and they said they hadn’t cleaned any of their rooms because they were busy with other things. What kind of hotel is this? When we asked why rooms aren’t prepared for arriving guests they laughed at us. We had to wait for cleaning staff to arrive and to prepare the room for us. Customer service non-existing. Very frustrating …
Visited in january 2024
I arrived at the hotel within my booking time but they had already given out my room.
Visited in january 2024
It was the best
Visited in november 2023
Meal not very good
Visited in october 2023
So calm
Visited in september 2023
Excellent good customer care
Visited in august 2023
Good place
Visited in august 2023
I just like where it's located, away from any kind of noise, in a way that you can sit and enjoy your money peacefully
Visited in august 2023
The place is good I like it
Visited in august 2023
Located in boma after BOMA primary school before refugee law project offices
Visited in july 2023
Très bon rapport qualité prix 63kUGX pour une personne, imbattable!
Visited in july 2023
Good one. Nice Environment
Visited in june 2023
Excellent place.
Visited in june 2023
Just slept there in transit. I would do it again. The pricing and value is on point.
Visited in april 2023
Nice accommodation at affordable rates.
Visited in march 2023
Nice place
Visited in march 2023
Good customer service
Visited in february 2023
Very good
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Visited in february 2023
All fives, not as a three-star rest stop, but as excellent service. From the moment you walk into their reception area until you check into your room, you will feel at ease and instantly at home. I recommend this hotel for business travelers and those staying in Mbarara for a short period of time.
Visited in february 2023
They have nice breakfast
Visited in january 2023
Friendly staff. Breakfast is good for the money paid. The location is great. The stewards are warm and welcoming.
Visited in december 2022
The beds are strong! ????????????
PALACE HOTEL
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+256 774 105 855
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