LE SUFFREN HOTEL & MARINA
Hotel
•
€€€
2024
Recommended
•
2024
Hotel located in the marina, 150 meters from Odysseo, decorated with the theme of the sea, swimming pool in its garden, sandy beach
Located in the marina, 150 meters from Odysseo (direct access), the Suffren is a hotel whose sea-themed decor, garden pool, sandy beach and deckchairs offer unique conditions for a seaside stay in the city. The bar-lounge sparkles with cocktails, the table hosts a Sushi Zone, and the spa doubles as a Fitness & Wellness Club with squash, hammam and hydropool. It's all good and beautiful. In addition: 10 apartments for long or family stays.
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Members' reviews on LE SUFFREN HOTEL & MARINA
4.4/5
40 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in october 2023
Excellent location great service
LE SUFFREN HOTEL & MARINA
Manager
11/09/2023 at 14:27
Thank you for your rating.
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Visited in october 2023
First time there. Very impressed with the service and food very tasty
LE SUFFREN HOTEL & MARINA
Manager
11/09/2023 at 14:28
Thank you for the perfect rating.
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Visited in october 2023
Parfait. Excellent rapport qualité prix
LE SUFFREN HOTEL & MARINA
Manager
11/09/2023 at 14:28
Thank you for the excellent rating
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Visited in october 2023
Stayed from 23rd until 25th. The name is quite apt. U pay through your nose to 'sufferin' in this hotel.
Rooms are OK but very pricy. My price was 320 eur per night and no breakfast included. My colleague who paid the same, got breakfast included. When I took it up with the reception staff, they didn't bother to change it or even explain. It was a bourgeois attitude. Something I will take up with the travel agent. Also the toilets don't have health faucet or bidet. Just abrasive toilet paper. I hate those.
The View from the restaurant and the room is good. Breakfast (BTW which I paid at 890rs (Mur) per day) has no changes from day to day. Same menu everyday. It's extremely boring and not worth it. I didn't bother to go out for breakfast since my colleague has breakfast included in his room charge.
The Staff ask ur room number 5-6 times during your breakfast. It's very annoying and doesn't make u feel welcome. Overall service is meh.
Water bottles being charged >100rs (Mur) for 750ml. Better to buy outside at less than half the price.
Mostly French people coming and that's the clientele the hotel caters to. Other people won't find the hotel to their liking.
Rooms are OK but very pricy. My price was 320 eur per night and no breakfast included. My colleague who paid the same, got breakfast included. When I took it up with the reception staff, they didn't bother to change it or even explain. It was a bourgeois attitude. Something I will take up with the travel agent. Also the toilets don't have health faucet or bidet. Just abrasive toilet paper. I hate those.
The View from the restaurant and the room is good. Breakfast (BTW which I paid at 890rs (Mur) per day) has no changes from day to day. Same menu everyday. It's extremely boring and not worth it. I didn't bother to go out for breakfast since my colleague has breakfast included in his room charge.
The Staff ask ur room number 5-6 times during your breakfast. It's very annoying and doesn't make u feel welcome. Overall service is meh.
Water bottles being charged >100rs (Mur) for 750ml. Better to buy outside at less than half the price.
Mostly French people coming and that's the clientele the hotel caters to. Other people won't find the hotel to their liking.
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Nous vous remercions d’avoir pris le temps de nous faire ce retour. Nous sommes extrêmement préoccupés par la situation que vous décrivez car aucune discrimination quelle que soit sa nature, n’est excusable. Ainsi, la situation que vous évoquez est non seulement regrettable mais aussi inacceptable.
Ninety-Six Hotel Collection tient aux valeurs qui font sa renommée depuis plusieurs décennies. Ces valeurs que nous affichons avec fierté dans nos quatre hôtels et dans les bureaux de nos employés : intégrité, respect, écoute, dignité, équité pour ne citer que celles-là, témoignent de notre volonté à garantir que chaque client se sente non seulement bienvenu mais aussi respecté et valorisé chez nous.
Notre personnel, composé essentiellement de Mauriciens, partage ces valeurs avec passion et dévouement.
Nous nous excusons pour tous les désagréments occasionnés autour de votre réservation. Nous veillerons à ce que ce genre d’incident ne se reproduise pas à l’avenir.
Bien cordialement,
Jessica Baleekdar - Resident Manager