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Members' reviews on HÔTEL ROYAL BERGÈRE

2.8/5
18 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in february 2024
Chambre indigne d’un 3 étoiles, les fenêtres ne fermaient pas laissant passer le froid et le bruit. J’ai eu l’impression de dormir dans la rue pendant 2 nuits.
L’un des pires hôtels testés dans le centre de Paris, alors que je voyage très régulièrement.
Personnel pas du tout sympathique.
Bref ne réservez cet hôtel uniquement si vous n’avez pas le choix, sinon passez votre chemin.
Visited in february 2024
Odeur de chaussette de retour de ski dans la chambre bien incrustée même en ouvrant des heures... couverture de mamie Jeanine années 1945 bref pour 130 euros la nuit sans petit déjeuner laisse vraiment à désirer.... La "direction" à priori mise tout sur l emplacement mais le minimum de modernisation sols fenêtre rideaux etc...le confort client n est pas la priorité.
Visited in december 2023
Excellent, j'avais vu les avis mitigés, mais j'ai pris une chambre avec petit déjeuner. Rapport qualité prix est Top. Literie ok, salle de bain parfait et le petit déjeuner super. Je recommande
Visited in december 2023
N'allez surtout pas dans cet hôtel nous en sortons à l'instant et c'est une catastrophe
Pas de chauffage
Douche non réglable danger de se brûler
Pas de couette ou couverture épaisse
Bref nul
En plus avec ma femme nous ne sommes pas très exigeant mais la c'est trop cet hôtel doit être rénové urgemment
Point positif le personnel très accueillant
Visited in november 2023
Hemos viajado mis padres y yo. Así que reservamos la habitación triple en noviembre. No tuvimos ningún problema, pero obviamente no nos pusimos super exigentes ya que sabíamos lo que nos esperaba, es un hostel (en un buen sentido, pero está más para un hostel). Es 'perfecto' para un viaje corto en que solo vas a la habitación para ducharse y dormir. Las camas muy cómodas (palabras de mis padres!), el desayuno es básico pero decente y lo mejor del hotel es su ubicación, está cerca de la línea que lleva hasta el Louvre o a la Torre Eiffel. La zona del hotel tiene mucha vida y muchas opciones de bares y restaurantes..
Visited in october 2023
If I was in the business of taking hostages I'd think twice before keeping them here. While the rooms are certainly of historical interest - in that it's like revisiting your grandma's old East German flat in 1987 - the levels of comfort are akin to having a wine bottle shoved backwards up your bottom. The mattresses are 99% coiled steel. Whoever has designed the micro bathroom has gone to extraordinary lengths to ensure the shower, which might otherwise be a highlight, is unusable as the shower hook is oriented in such a way that the only thing getting washed is the wall. Breakfast made me weep.

The receptionist was lovely though.
Visited in october 2023
Get a room on the outskirts of Paris (half the price, new & spacious). Spend your savings on Uber to get to the center of Paris. (USA Uber App is functional in Paris. I used it several times. Trips cost $15 to $20. Buy the "Orange Holiday" SIM Card at arrivals area at the airport, so you can have Data. Google maps was great with planning Metro routes. The comments by others here are all true so I won't repeat, and I had expected it upon arrival. Good cheap food at Bonheur and Istanbul Kebab $8 to $12 a meal. Grocery just across the street. Evening noise Friday 8pm to 3am. Saturday 8pm to 3am. You can't control that, so do not give negative review about noise outside. As for inside, you won't hear other people in other rooms. Elevator fits 2 people without luggage (or 1 person with full luggage.)
Visited in october 2023
Habitaciones chicas con poco mantenimiento pero muy bien ubicado
Visited in september 2023
Mon piir expérience dans tous les hôtels où j'ai pu séjourner dans le monde les chambres très petite beaucoup de bruit mais le piir c'était le Mr de la réception que je me rappelle pas de son nom, un Mr âgé, très petit de taille,et chauve ,brève il est extrêmement nerveux difficile parler avec lui.....a évité Max
Visited in september 2023
Love the people. The best.
Room is perfect. They are soooooooi kind.
Visited in september 2023
Hotel dice ser de 3 estrellas pero para mí es más un hostal que un hotel,todo muy viejo,sin aires acondicionados en las habitaciones así que si tenéis bombonas de oxígeno iréis mejor....estuvimos dos noches y ni las habitaciones hicieron,lavabos pequeñísimos que tienes que entrar de lado,las vistas de atrás a un cochambroso patio de luces,no repetiremos nunca
Visited in july 2023
I stayed here for two nights with my girlfriend while we toured the city.

There’s not much to say about the hotel. The rooms were small, but comfortable. The staff was pleasant and helpful when we had requests. The hotel is nothing special, but the price is good and it’s an easy walk to many of the major sites throughout the city. I would definitely stay here again during a future trip to Paris.
Visited in july 2023
Be patient and read through my experience, it will save you money and time you can spend discovering this gorgeous city.

Our hotel room was in uninhabitable and unsanitary conditions, the carpet was stained all over the place, not minor stains but substantial stains of who knows what, also the room was unacceptably dusty that it worsened my dust allergy that it did not allow me to catch sleep until 2am due to constant sneezing and eye redness; my wife does not have allergies and she was continuously coughing throughout the night. This is just the beginning, we found the washroom had mold all over the walls, very disgusting and worrisome.

When we spoke to the hotel clerk explaining how dusty the room and moldy the bathroom was, he said he could not give us another room, so we asked for a full refund and his response was that we needed to give more notice before wanting to cancel and request a refund, that response was plainly ridiculous and insulting, how was I or anyone supposed to foresee the room would be in such unfit conditions? He also said we should have mentioned that I have allergies, the nerve to say that, was again nonsense and then we realized we were facing a nightmare.

We booked this stay for 3 nights (through hotels.com), we stayed for one night and we just could not do it and had to leave the property before the second night kicked in for the sake of our health and well-being, we insisted on being refunded as the hotel breached their duty to provide us with a clean and habitable room and it was just like talking to a wall, the clerk (older man) shrugged it off and didn't do anything, he said he could not do anything.

We complained to hotels.com thinking they would have our backs and help us with the refund for the nights we did not use (at least) but to our surprise, they left us to our own devices, they told us that it is up to the policies of the hotel, everybody dusted off their hands and we ended up holding the bag. In the end, the hotel agreed to reluctantly refund us for one of the two nights we did not use, very unfair as we did not check out by choice but by their lack of cleanliness. I cannot stress enough, hotels.com did not do anything despite the years and years of loyalty that we have, it did not matter.

We unexpectedly and immediately ended up having to search for alternate accommodations in Paris, we managed to do so with a lot of luck given that it was high season but it came at a costly premium.

In summary, if the cheap rate of this place lures you thinking you will save some money, you will lose peace of mind during your stay and may find yourself with a surprise like we did, you will thank yourself if you spend your money elsewhere. Like other reviews say, and based on our experience, this hotel is not a true 3-star hotel.
Visited in july 2023
go somewhere else. morning older man receptionist is very rude, not welcoming, and on top of that interrogates you for leaving a personal statement about the hotel? you talk to him in French he will answer in English and blames you for the terrible service because “it’s a lower class hotel”?? the whole time we wished we wouldn’t walk into him. The afternoon receptionist, older man, was a little nicer.

rooms were okay. very very small and kinda smelly. I don’t know what they clean with but smelt very bad.

only good thing is the location.
Visited in june 2023
É simples mas tudo funciona e o local é ótimo! Ficaria novamente. Cama e chuveiro ok!
Visited in june 2023
O quarto que fiquei o carpete era sujo manchado as cortinas estava rasgada,mas depois eles trocaram, 2 senhores que trabalha na recepção grossos e mal educado não recomendo pelo preço se encontra lugar melhor e funcionário mais atenciosos.NAO RECOMENDO
Visited in may 2023
nous avons pris cette chambre, juste pour dormir après une journée dans un parc d'attraction, nous y sommes arrivé vers 1h du matin aucun soucis.
La chambre est vieillotte, quelques peux défraichie mais fonctionnelle. Nous y avons bien dormi, le petit déjeuner ( non inclus dans le pris de la chambre) était bon
Pour nous c'était juste l'histoire de passer la nuit sur Paris avec un minimum de confort, nous ne visions pas le luxe.
niveaux hygiène, je n'ai pas vu d'horreur et j'ai déja vu bien pire
prix correcte
j'ai enlevé 2 étoile a la chambre car: pas de douche mais une baignoire, intérieur des chambre vieillot, et manque de prise éléctrique ( de part et d'autre du lit) mais ce point est subjectif
Service rien a dire, on nous a accueilli même au milieu de la nuit (y)
Emplacement était stratégique pour notre journée
Visited in may 2023
Bon matelas. Mais pour trouver un peu galère, car sortie grands voyageurs quand on ne sait pas dans quelle direction aller. Depuis ma sortie du TGV Lyria j'ai mis 2h 20 pour arriver à l'hôtel. La ligne 1 est fermée j'ai du en prendre une autre. Pas évident. Pas si près de l'arrêt du métro. Calme et à 100 m. de la salle de concert. L'idéal. Mr Italien de la réception charmant. Point négatif l'aspirateur pas top, et le petit déj en supplément de 10 euros . Pas grand chose. Sur 4 nuits je ne l'ai pris qu'une fois.
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