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Members' reviews on HÔTEL SAINT PÉTERSBOURG

4/5
16 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in april 2024
Bonjour

Très déçu !
J’avais réservé une suite junior dans cet hôtel pour l’anniversaire de mariage, arrivée avec ma femme tardivement dans la nuit,l’hote à l’accueil nous fait longuement patienter et nous dit qu’il y a eu une double réservation, et va nous placer dans un hôtel similaire, un peu plus loin.
La prestation était évidemment bien moins bonne , sans compter le dérangement à une heure très tardive ! Lorsque nous avons ouvert un litige sur Booking, ils ont commencé à demander des photos… choses que je n’avais absolument pas pris … très déçu
Dommage ! Beaucoup de galères et surtout pour une prestation à près de 500 euros !!

J’espère avoir un retour de votre part pour un éventuel dédommagement !

À bon entendeur.
Visited in april 2024
Прекрасный отель с отличным сервисом! Очень уютно и хороший завтрак.
Visited in april 2024
The room is very clean and spacious. The staff is very friendly and helpful, especially the male hotel porter who didn’t hesitate to take an extra mile to help us - we forget to ask his name.
Visited in march 2024
The most importent point of this Hotel is his location. Very easy to reach it from Orly or charles D. G. Airport. 50 min by train
Hotel is near to the opera area. 200 mt far from Galeries la Fayette. Easy by walk to Triumph Tower or Eifel.

Rooms : Normal standart
2 bottle of water free of charge
Bathroom not so comfortable for disabled persons.
No mini Bar it can be little bit more comfortable for the price
Cleaning : All areas are very clean
Good house keeping staff. Restaurant also clean
BREAKFAST is very nice enough. Guests have everyhing what they aspect.
Also the F&B staff are nice
I can Highly recommendet this hotel
Visited in march 2024
Beautiful rooms with a great view. The staff were very professional and were nice enough to send our postcards for us!
Visited in march 2024
A nicely situated hotel in the centre of Paris. However, the room was sparse, and though clean was a little old fashioned. Also no room service after 11pm or food of any kind which was disappointing.
Visited in march 2024
Très bel établissement personnel attentionné
Visited in march 2024
Personnel très agréable et accueillant
Infrastructure propre et cosy
La politique autour du développement du durable est appréciable sans être poussée à l’extrême
Bon rapport qualité prix car situé dans un beau quartier.
Salle du petit déjeuner lumineuse
Belle expérience.
Visited in march 2024
Warm welcoming staff. Nice room large enough and clean.
Location is very good.
Our room doesn’t have cooling AC, we went there in February and just opened the window but in summer time it’s challenging. Other than AC I really like the hotel.
Visited in march 2024
Wonderful hotel.
I always remember my stay there fondly.
Everyone was super kind and welcoming, they were genuinely kind and generous.

I enjoyed every moment at that hotel

We stayed at the superior room and superior it was. It was very spacious and the bathroom was excellent.

The location is magnificent as well , everything was a walking distance. The area is full of amazing restaurants and cafes.

Spectacular stay.

I will be back to this place hopefully soon.

Much love and respect
Visited in march 2024
The location of the hotel is very good, very safe area, it is located a few steps from the metro. On the same street there are restaurants, bars and supermarkets.
Excellent service at the reception, deserves ten stars to Mr. Saliou who is very kind and professional, the best in all of Paris.

酒店的位置非常好,附近很安全,离地铁站非常近,同一条街上还有餐馆、酒吧和超市。
接待处的服务非常好,Saliou 先生值得十颗星,他非常友善和专业,是在整个巴黎遇到最好的。
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Visited in february 2024
Room is as described on their website, I would say decent & good size for the price paid. This is so far the only hotel that I use warm towel which I love it so much!
The lobby was great, I find that their lobby can be more lavished than the room to some extent.
Worth mentioning - we have pretty good experience with the reception & staff, they are nice and polite, helpful I would say! Special shoutout to the staff who had helped to warm up our Viennoiseries! I wasn’t expect that the staff not only helped to heat up but also put them nicely on plate with utensils and serve them on serving tray for me to consume in my room. Thank you for the warm hospitality!
Location is excellent, walking distance to major shopping mall and shopping district. Very near to Auber metro station & the Opera.
Will be my option again in future!
Visited in february 2024
Very poor service and hotels will go out of their way to charge extra on check-out! Don't stay in this hotel. The room was very small and noisy. It was very noisy at night. Breakfast is bad.
Visited in february 2024
Personale estremamente professionale e disponibile ad ogni richiesta..... ambiente tranquillo e accogliente..... camere arredate con cura.... colazione abbondante
Visited in february 2024
πολύ καλό ξενοδοχείο, εξαιρετικά καθαρό. Ευγενικό προσωπικό σε πολύ καλό σημείο με τα μεγαλύτερα εμπορικά κέντρα κοντά του- σε ήσυχο δρόμο
Visited in february 2024
The worst hospitality worst attitude and ethics!!! From the moment we got in the hotel to every other interaction their attitude was just terrible. We arrived at the hotel early around 10 am.
They were well aware how tiring it was being outside over 30 hours from the office in Asia then straight to the airport to Paris. They promised the room at 2 pm which I well understood. Then 2:30 I went back the hotel to check in they were still not ready with any room, yet they still act super sloppy and still super grumpy with such negative attitude for reasons I have NO IDEA why and what for???
Then they pushed it till after 3pm and finally gave me a room - but whenever I say/ask anything, the perhaps manager old guy with short hair, lady, and the bellman, (who acted more like a rich noble man’s housekeeper the whole time???!), look just super annoyed and say bad words in french without even answering me (my questions were legitimate regarding my stat!)
At check out, the bellman (again) and the old manager guy were there to give me a worst check out experience thanks to their negative attitude like they look at non-caucasion/asian as immigrants- and we weren’t even traveling in a cheap tourist group, we were there to just shop and staycation and escape the heat jn asia - clearly contributing to their GDP.
TERRIBLE HOSPITALITY
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