Unfortunately, although the hotel’s location was excellent and the staff were friendly and helpful, there were some aspects lacking for a 5-star experience. Firstly, despite purchasing a room with breakfast included, we were surprised to find that it wasn’t a buffet breakfast. For €35 per person, we only received beverages, a pastry basket, yogurt, fruit salad, and eggs. We had to pay an additional €12 for 3 small pancakes for our child. I believe it should be made clear that buffet breakfast service is not provided.

Secondly, the room was in serious need of renovation. The carpets and sofas were dirty, the shower area in the bathroom was dirty, and the terrace was dirty and neglected. On the second day, our bathroom trash hadn’t been emptied, and the carpet hadn’t been vacuumed. However, the towels and linens were clean, and the beds were well-made.

In short, we unfortunately did not find the comfort of a 5-star hotel at this establishment. We do not plan to stay here again, but it may be suitable for those seeking a centrally located place.

Отлично.Все ок

hotel manager rude and misbehavior with delivery man.

Misbehaviour with delivery man.
Hotel manager was rude.

Een 5 sterren hotel midden in het centrum van Parijs op steenworp afstand van de Champs Elysees en op zo'n 20 munten lopen van de Eifeltoren. De ligging is echt perfect. De service in het hotel is ook erg goed. Vriendelijke mensen die naast Frans ook Engels spreken. Je wordt hartelijk ontvangen en naar je kamer begeleid en bij aankomst biedt men een drankje aan. De slaapkamers zijn netjes maar niet zo heel groot of beter gezegd klein. Dit is evenwel niet heel verwonderlijk in Parijs en de wat kleinere kamer wordt goed gemaakt door de goede locatie. Het ontbijt is niet heel ruim gesorteerd, maar er kan tegen betaling wel van alles bij besteld worden. Voor wie in een redelijk betaalbaar 5-sterren hotel in hartkw Parijs wil verblijven is dit hotel wel een aanrader.

Two months ago, I stayed in this lovely hotel. It's one of the best hotels in Paris. Excellent location ???????? and very helpful staff, especially Gisele, She was very helpful & made everything easy for us. Also Sandra the lady was very professional and made sure we were comfortable at all times.

Hôtel de Sers is an excellent place to live your best Parisian life. The hotel is a very short walk from some of the best luxury shopping on earth, with the opulent clientele to prove it. This the neighborhood where you could spend €20 or €2000 or lunch, depending on your tastes. The passerbys might count British Royals among the Parisian regulars walking their unleashed yet so well-behaved dogs. The hotel itself is gorgeous, and has convenient access to the metro a few blocks away.

We stayed in the Eiffel panoramic room as a gift from a family member. We were greeted with champagne and excellent service from the staff. The room is expensive, but completely worth the priceless view of the city of lights.

The balcony alone is bigger than most of the standard hotel rooms in Paris, with room to comfortably sit a small group of people. From the balcony you can see Montemarte, Notre Dame, the Eiffel Tower, the VERY close Anglican cathedral spire, and numerous other landmarks. And on the right day, you might be lucky to catch a double rainbow over the city after a rainstorm - an impossibly lucky occasion I will not soon forget. If you stay in this room, do not miss the opportunity to enjoy wine and cheese on the balcony during golden hour. Sip your preferred vintage as you watch the sunlight dance and reflect off the metal roofs and stone facades of the city. And as the sun sets, watch the dazzling lights on the Eiffel Tower as you head out to dinner.

The room itself is a proper suite, plenty of space to stretch out or store your clothes, the view waking up from the king bed is incredible, and the 1.5 bathrooms include a gorgeous tub, overhead shower faucet, and his & hers sinks.

The continental breakfast brought to our room was very good quality as well. A flaky croissant on the balcony with an espresso will start your day off right.

For us regular people, staying here was an honor. If you are on the fence, don’t be: book the stay.

Go to the Hotel De Sers and stay there if you want someone to steal from you.

خيااااال و راقي بشكل ????????????????????
مره استمتعت في اقامتي فيه
كل الموظفين لطيفين وودودين
و كانت فيه موظفه اسمها كوثر كانت طيبه مره و خدومه
و ساعدتنا كثير
كل شي كان حلو الموقع و الخدمات و النظاافه و الموظفين ????

Superbe patio, L'Hôtel de Sers nous a offert un beau cadre pour apprécié du ceviche.