Retour à la fiche établissement HÔTEL LA COMTESSE

Members' reviews on HÔTEL LA COMTESSE

4.4/5
22 reviews
Send a reply
Value for money
Location
Cleanliness
Setting / ambience
Service
You have already submitted a review for this establishment, it has been validated by the Petit Futé team. You have already submitted a review for this establishment, awaiting validation, you will receive an email as soon as it is validated.
Visited in april 2024
Great location, and great view of Eiffel Tower. It was safe and walkable neighborhood. The staff in the lobby was friendly and helpful. I have to give them props for that !

For some reason, the final day we checked out - on Apr 3rd, 2024 morning at 6.30 am we had a very annoyed and an utterly rude gentleman at the desk (unfortunately - I don't know his name). When I said we enjoyed our stay, he asked us to get out and leave - that single incident may have potentially ruined all the good comments that I was going to post for this place. However, I am giving them benefit of the doubt - possibly that person was having a bad day or he just didn't like my face :) .
Visited in april 2024
Arrivé sur place, rencontre malheureux avec un homme très hautain et orgueilleux, indigne d'un service de 4 étoiles. Un homme à lunettes ce jour là nous fait bien comprendre que nous ne sommes pas les bien venues dans son hôtel. Regardant ma fille de 4 ans de haut en bas, et me prévenant de faire attention à elle (je devine son inquiétude de ne pas voir des meubles cassés dans son beau appartement). Me disant que je n'aurais jamais eu la chambre réservée si j'avais prévenue qu'il y aurait un enfant (qui de toute façon allait dormir dans mon lit). Me poussant les cartes de la chambre en main, limite faisant ressentir que ma présence était dérangeante, et me disant je cite: "vous devez être partis d'ici, à midi demain". Tellement mis mal à l'aise par ce bon monsieur que j'ai du prendre le café et croissant pas en bas de l'hotel mais dans le café en face.

Sinon le lieux est très propre, très bien situé, vue sur la tour eiffel du balcon, c'est une expérience superbe.

J'ai rencontré le soir et le lendemain deux autres réceptionnistes, qui m'ont su montrer ce qu'étais la chaleur humaine, un respect basique pour l'autrui et qui m'ont fait comprendre que ce ne sont pas les normes de la maison.

Astuce pour le gestionnaire, bien choisir le personnel d'accueil.
Parce que cet hotel je n'y reviendrais plus, et ne le conseillerais pas à mes clients luxembourgeois, de peur d'avoir affaire à ce genre d'individu.

Mes profonds respects et bonne réussite.
Visited in april 2024
This is the best hotel I have stayed at for a long time. It is perfectly located close to many famous sites. I was lucky enough to have a balcony room and could see the Eiffel Tower easily from it! The rooms are immaculate and you do not hear other guests. It has a lovely charm about it and the staff are very helpful and give it a family atmosphere. I hope I can come back sometime! ????
Visited in april 2024
This hotel was perfect! The rooms were extremely clean and the bed was very comfortable. The location was excellent with many great restaurants within walking distance and good paris sites close by. The staff were extremely friendly and helped with everything they could. Daniel and Paul were extremely helpful. The views from this hotel can’t be beat.
Visited in april 2024
Fantástico serviço, quarto / cama muito bom, a Junior Suite no 6° piso com vista para a Torre Eiffel é uma experiência muito boa
Visited in april 2024
This hotel was wonderful! Beds were so comfy! The view of the Eiffel Tower was amazing!! The breakfast was so yummy! The staff and front desk was so accommodating and so very friendly!! A cab driver found my wallet in his cab and drove it back to the hotel and they made sure I got it and it was a blessing! I would go back to this hotel again and again!! Lives the location it was near awesome restaurants and the metro. Thank you for making our stay a great memory
Visited in march 2024
Amazing hotel the view from balcony is magical, the rooms are spotless, shout out to the cleaning team as they go above and beyond
The hotel is upto a 5star standard in my opinion nothing to complain about
Visited in march 2024
A boutique hotel that renown’s itself as a 4 star needs to do more justice. If you’re travelling with family AVOID this hotel at all cost. Travelled with a family of 5 and booked 2 connecting rooms that were size of a 5 star hotel toilet. Literally that is how small it was and you can’t even open a check in luggage by “finding” the perfect spot.

Worst part was, we were compelled to book additional room because there is a cap of 2 person max in a room and their insurance doesn’t cover. We had a 3 year old with us as the youngest and they could not accommodate my child in one of the room because of the occupancy cap.

Paid for an empty room for a night, and ended our Paris nightmare when we finally left from there and moved to a much better hotel.

Concierge staff will work double the effort if you tip them, or else, you will have to speak to the “manager” of the hotel only via email as he/she doesn’t attend to guest in person or call.

The hotel also feels more like retirement home if you are just finding your inner self. So no fuzz couples and solo travellers would enjoy this.

Travellers with kids, stay away pls.

You will have a better chance to see the Mona Lisa at the Louvre than to see the so called “Hotel Manager” who hides behind his staff to deliver messages to guests.
Visited in march 2024
My husband and I stayed here for a week in January 2023. It’s a nice hotel and the location is everything. We were able to see the Effiel tower from our room. I love Paris.
Visited in march 2024
Just returned from a 6 night stay in Paris at Hotel La Comtesse. We stayed in 2 communicating rooms (family of 4 traveling with children). I cannot say enough good things about this hotel and staff. Paul especially went out of his way to ensure we were taken care of, even when both my children and husband came down with a stomach virus. His attention to detail and genuine interest and concern in/for the wellbeing of our children was unparalleled. He went out of his way to make sure we were comfortable and had everything we needed for the kids. His friendly and helpful demeanor helped put us at ease despite us having to spend half our trip in our room with sick kids.

Now for the hotel:
Clean, comfortable, well-appointed, with a great location close to the metro, restaurants, corner store, laundry, currency exchange, etc. And the view was spectacular! I would definitely stay here on our next trip to Paris and recommend it to anyone traveling to the city of lights!

Merci beaucoup Paul and the entire staff at La Comtesse!
Visited in march 2024
This hotel was a wonderful place to stay. We could look out the side of our window and see the Eiffel Tower! The room was always clean and stocked. The front desk staff was very helpful, especially Paul. A quick walk to cafes, pharmacy, groceries, metro, bus and taxis were around outside. The front desk will order a taxi a day ahead if you have somewhere to be at a specific time. I never heard any noise from another guest. It felt very safe and the area was very clean.
hxx
hxx
Visited in march 2024
4성급이지만 방은 생각보다 작았어요. 하지만 화장실과 객실이 쾌적해서 좋았고, 6층 발코니룸에서 본 에펠탑는 환상적이었어요.
아침에 계셨던 직원분이 간단한 한국어 인사말도 해주시고, 또 매우 친절해서 기분이 좋았어요. 파리에서의 마지막 숙소였는데 기분 좋게 지내다가 떠납니다 :)
Visited in march 2024
Bonjour

Petit, mais très sympathique. Le petit déjeuner est aussi bien garni.

Petite suggestion: trouver la formule pour inclure le petit-déjeuner.

A
Visited in march 2024
We had a wonderful stay at La Comtesse. The staff were extremely friendly and helpful and the location of the property is perfect for a quick few days in Paris.
Visited in march 2024
Super charmant ! Mon mari Jean-Claude et moi avons adoré! Super qualité/prix et très paisible…. Avec une vue !
Visited in march 2024
Hôtel très sympathique idéalement situé , propre avec toutes les commodités .
Chambre double un peu petite mais bien agencée .
Personnel très sympa , mention au jeune homme brun du matin très serviable et attentionné
Très bon séjour
Merci !
Visited in march 2024
Все ідеально, рекомендую ????????
Visited in march 2024
Muy buen Hotel! Ubicación de las mejores, Perosnl y atención excelente, el desayuno muy bueno. Lo unico que nos complico un poco es el espacio de la habitación. Con dos maletas no teniamos espacio para transitar, tocaba mantenerlas pero definitivamente regresariamos.
Visited in february 2024
Vraiment un week-end parfait !
Chambre très bien et un personnel de qualité ????
En particulier, un grand merci à Paul qui a su nous partager quelques adresses locales ????
Je recommande fortement !!!
Visited in february 2024
Excellent stay. Really. More than expected.
Visited in february 2024
どのお部屋からもエッフェル塔が見えるこちらのホテル。公式サイトの新価格発売前から予約をお願いしました。
パリらしいこぢんまりとしたプチホテルはどこも丁寧にお手入れされていて快適な滞在でした。
バルコニー付きのお部屋をオプションでリクエストしました。
小さなバルコニーから見えるエッフェル塔は初めてのパリの最高の思い出となりました。
アメニティが少なくバスローブがない等…。これはパリでは普通なのかもしれませんがちょっと残念でした。
予約時から滞在まで対応して下さった方々は皆親切で迅速な手配をして下さいました。
エッフェルが見えるホテルをいくつも調べてみましたが、お部屋が限られてしまったりそれだけで室料が上がってしまったりですが、こちらのホテルは全室エッフェルビュー!
宿泊費が高いパリでこのお値段でこのビューならそれだけで納得できると思います。
何よりもお部屋からエッフェルを見たい!方に強くオススメします。
お目にかかる事はできませんでしたが、予約時から何度もご相談にのって下さったエミリーさん!本当にありがとうございました。
Visited in february 2024
I stayed here for pleasure for two nights with a friend from 09/02-11/02 on the 6th floor (highest) and my honest opinion is that it is the Eiffel Tower with a hotel attached (it has good views of the Eiffel Tower at the highest prices). It is adequate but if you’re looking for a luxury then you will be disappointed. I paid 400 pounds a night and the room in my opinion was not worth more than 250 to 300 at a push. The room itself was small with a tiny shower room of about 1-2 sq metres that was more like a student hostel (in size) although well presented with some basic accessories. The extractor fan in the tiny bathroom was not working properly and I was told I could use the hotel toilet downstairs. I was also advised that my room was an upgrade to the considerable rate I had paid. What I would actually have received for £400 per night would have been even worse. Also upon leaving in the am the hotel receptionist was not there and we were late for our flight so I left the key. The receptionist came running out to chase us in case I had not paid for extras even though she was not at her post, the hotel was pre-paid and they had my credit card making us almost late for our plane. They embarrassed themselves. I wish them well but was not impressed. I did not get value for money and would not stay there again as there are in my honest opinion much better luxury hotels in Paris for that price.
Send a reply