Avis HÔTEL ROYAL SAINT GERMAIN : découvrez les avis internautes sur ce lieu

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Members' reviews on HÔTEL ROYAL SAINT GERMAIN

3.3/5

16 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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José M.

Visited in april 2024

Lo recomiendo bastante; fueron muy atentos en mi estadía. Recomiendo mucho el desayuno.

Theoni C.

Visited in april 2024

Ταξιδέψαμε στο Παρίσι και μείναμε σε αυτό το ξενοδοχείο για 5 βραδιά με την φιλη μου.
????Στα θετικά του βάζουμε:
+Πολυ ωραία περιοχή δίπλα σε καταστήματα
+Ωραίο πρωινό
+ Καθαρά δωμάτια

????Ωστοσο στα αρνητικά του:
- Αγενέστατο προσωπικό όπως άλλωστε είναι και όλοι οι Γάλλοι (όταν ρωτούσαμε κάτι μας ειρωνεύονταν ή σχολίαζαν μεταξύ τους και γελούσαν) πολύ επαγγελματικό εκ μέρους σας ευχαριστούμε! Το ίδιο λέμε και εμείς για εσας το πόσο απολίτιστοι είστε, αγέλαστοι και ειρωνες.Είμαστε έτη φωτός μπροστά και ευχαριστούμε γι αυτό????

- Πρώτη μέρα είμασταν έξω από την πόρτα και στα δεξιά είχε ένα κουμπί να πατήσουμε (που δεν το είχαμε δει μέσα σε κλάσματα δευτερολέπτου)πως τολμήσαμε!!!Άνοιξε η πόρτα στη ρεσεψιόν επάνω στη μούρη μας καθώς την πάτησε η κυρία της υποδοχής αντί να έρθει να μας ανοίξει με ευγένεια.

- Ενώ έχουμε κλείσει τα εισιτήρια μας και είναι όλα προπληρωμένα από το ταξιδιωτικό μας,τα είχαμε και σε pdf δηλαδή ότι είναι να πληρώσουμε 20€ φόρους, αντιθέτως μας κράτησε 54€ χωρίς καμία ενημέρωση.Μας ανέφερε απλά ότι τόσο είναι οι φόροι παρόλο που δείξαμε το έγγραφο.

melisa G.

Visited in march 2024

If you consider booking this hotel and came here to check the reviews first: don’t book it! The location is great but the hotel is not. The rooms are really old, the AC is not working, staff refused to put on the AC, the cleaning staff is not doing a proper job and in general the staff is unfriendly and not willing to help. I think I have never experienced that unfriendly hotel staff.

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Anton N.

Visited in march 2024

Good location. VERY poor noise proof

Romain L.

Visited in february 2024

Une salle de bain incroyable. Un mitigeur de lavabo cassé. Concernant la douche, le locket qui permet de passer entre douche de pluie et douchette est cassé lui aussi. Lorsque j'ai demandé le lendemain matin la réparation ou le changement de chambre, le réceptionniste m'a répondu que ce sera fait. En rentrant le soir pour la seconde nuit, il n'était pas au courant de la réparation (trop occupé sur son téléphone visiblement) et bien évidemment la réparation n'avait pas eu lieu. Au lieu de ça, la personne de la maintenance était visiblement passée dans la salle de bain à en croire les traces de chaussures au sol, mais sans réparer... Si on ajoute à cela un petit déjeuner avec peu de choix et des produits industriels congelés, le choix de cet hotel est vraisemblablement une erreur. Fuyez client, fuyez !

Giuseppe C.

Visited in february 2024

Room was dark and quite warm during the night. Decor was too 1970's for my liking. My room (208) had no view from window but was quiet as it did not overlook the main syreet. The safe box was locked ( no instructions)and the receptionist was unable to unlock it, however security did not happen to be an issue during my stay. No literature in the room re: amenities, times, city of Paris, guides etc. Room was clean. Orange frangraced shower gels and soaps. Breakfast was very good with wide selection of both hot and continental style. Parking was at the underground car park next door at discounted rate.

murat h.

Visited in february 2024

Konum olarak iyi bir bölge olan Montpartsede .Metroya yakın ulaşımı kolay. Otel odası maalesef arka havalandırmaya bakan karanlık bir oda verdiler. Rezervasyonda yüksek kat ve caddeye bakan oda istemiştik. Bundan dolayı hayal kırıklığına uğradık. Kahvaltısı güzeldi. Personel çok ilgili degildi. Bir daha kalmayı düşunmem. Farklı otellere bakarım.

Daniel R.

Visited in january 2024

I stayed with my family & an infant from 12/05/23-12/09/23 in room 301. My experience was very disappointed. I’ve never wrote a bad review on any hotel that I have ever stayed, but this one deserve it. They are not good in cleaning at all. Very dusty room, especially in the furnitures & lamps. They don’t change the bed sheet even if they were dirty, nor do vacuuming. Every day we have to asked them to do those things & they didn’t do it at all, plus the maid was very rude when we asked her. We complain with the supervisor who told us that she was very sorry about this but that she would perform the cleaning by herself, but when we returned the sheets were not changed & left them dirty. She offered us a discount, but at the check out they didn’t gave it to us. This hotel needs help regarding service & room cleaning.

marie p.

Visited in january 2024

Très très Bon hôte, service chambre nickels.Petit déj nickel impeccable il a de tout très frais.

Marie L.

Visited in january 2024

Ci siamo trovati benissimo!
Grazie

Sydney H.

Visited in january 2024

I regret staying here. The staff were uninterested in being helpful and many did not speak English (or claimed not to). The French arrogance was in full force here. It was frustrating to obtain basic supplies, like an extra blanket or toothbrush. The hotel also did not have robes, apparently. The WiFi was acceptable for light web surfing but did not work for Zoom calls or watching videos. The room was also much smaller than I anticipated and was not a comfortable space to lounge in. It was clean and safe and the location was fine, but I would never go back.