VIVA'SON
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Hearing aids encounter many obstacles: prices are too high, reimbursements are low, there is a lack of hearing aid practitioners... This is why only 25% of the hearing impaired are equipped in France. Created in 2006, VivaSon seems to represent a serious alternative in this context, with more than twenty directly operated stores and many development projects to come. What are the reasons for this success? Above all, these are the prices, certainly the cheapest in France and up to 40% lower than those on the market, for the same appliances, brands, models and guarantees! It is not difficult to verify: let us remember that there are only six major hearing aid manufacturers in the world, Siemens being the most famous of them. But of course, the price difference alone is not enough to explain the brand's success. There is also the quality of hearing adaptations over the long term, and therefore the service, with a rigorous follow-up of the customer file. VivaSon devotes a lot of time to training its hearing care professionals and assistants. The last factor for success and efficiency is state-of-the-art equipment: 3D scanner, video otoscope, spatial location, on-site technical laboratory, not to mention the precious "Bluetooth" wireless technology that offers devices connected to television and telephone, allowing almost perfect listening even in noisy environments. In the end, customers would be 94% satisfied with VivaSon according to the company's website.
Members' reviews on VIVA'SON
« Considère chaque client comme un membre de ta famille » (Michel Touati, Fondateur de VivaSon) Je pense que certains l'ont oublié. Dommage les prix sont effectivement bas mais .....
J'y suis allée pour de l'hyperacousie.
Aucun test auditif effectué, on me croit à peine, on me prend de haut. On me dit qu'on ne peut rien faire à part un appareillage qui me coûterait 3000€ non remboursé !
Et ce qui m'a été dit :
"Et sinon, est-ce que vous êtes plus gênée depuis qu'on vous a dit que vous faisiez de l'hyperacousie ?"
"Moi aussi ça me gène les sirènes des pompiers, je suis obligé de couvrir mes oreilles comme ça" (en mettant ses mains sur ses oreilles).
Pourtant l'hyperacousie est bien présente sur leur site internet. Mais eux n'y croient apparemment pas !
N'y allez pas.