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Opinions HÔTEL BIEN-ÊTRE Paris

Members' reviews on HÔTEL BIEN-ÊTRE

3.8/5
13 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
Bon hôtel, grande chambre bien équipée, literie confortable, très bon accueil du personnel.
Visited in march 2024
We got a room on 4th floor and next 2 days lift did not work and it was in non working state until we left. My age old mom was with me. The staff was helpful for getting a room on ground floor on our last night stay as requested but it was so inconvenient without lift . People book Mercure because of brand name but it was fairly disappointing experience.

Even on booking online I paid more price through their website and when I visited their board was showing less price almost 30-40 euros less per night which was really surprising.

Even breakfast menu has very limited options as compared to other Accor group hotels , even lower budget Accor hotels have better menu options. Early morning itself they were many items which were finished and had to ask staff for refill .Only location was great.
Visited in march 2024
Service très sympathique , bien placé . Les chambres et l’hôtel sont un peu anciens et pas assez grands, mais ça reste un bon séjour
Visited in march 2024
We were welcomed after a long day of travel. Our room was always cleaned and restocked. The location was very close to many travel options. We will recommend our hotel to friends and family to use when visiting Paris.
Visited in march 2024
Nous avons séjourné une nuit avec mon conjoint et mon fils de 5 ans. Tout s’est très bien passé, hôtel idéalement situé près de la gare et du métro. Chambre au rez de chaussée très calme et confortable.
Petites attentions dans notre chambre pour notre arrivée (coloriages, chocolats, boissons et petit mot) Merci beaucoup à Laura pour son accueil et sa sympathie !
Nous reviendrons sans hésiter pour un prochain séjour.
Visited in march 2024
Séjour de 2 nuits, arrivée Chambre petite et Sdb très réduite
Matelas à ressort très inconfortable dur et semblait bien fatigué…
Le pire c est le bruit de l ascenseur collé à la chambre , bruit strident , nuit très mauvaise
Bruits de travaux dés 7h15 de l immeuble voisin
On a demandé à changer de chambre pour la nuit prochaine , et pas de chance non plus, la seconde chambre était juste au dessus de la porte d entrée de la réception, bruit de la porte quasi incessant , matelas idem et chambre encore plus petite…
Isolations des chambres très insuffisantes intérieur et extérieur.
Petits dej dans la norme d un 3*
Bref rien à voir avec un standard attendu de mercure , on en est loin très loin …
Heureusement que le personnel est sympathique.
Visited in february 2024
Bon accueil, Chambre supérieure grande chambre, plusieurs boissons d'accueil froides et chaudes, produits de toilette NUXE. Coffre fort, frigo. Situé près de la gare de l'est.
Visited in february 2024
La chambre privilège était bien
Visited in february 2024
Hôtel parfait pour le prix, chambre moderne et propre, personnel attentionné, bien dormi sans bruit et petit déjeuner dans une belle cave voûté avec de bon produits.
Visited in february 2024
We had a wonderful time here at Hôtel Mercure Paris Gare de l'Est Magenta. Everyone was welcoming and helpful, the room was very clean, comfortable, and quiet. Thank you for the best time!
Visited in february 2024
I was very taken back upon arrival because this is listed as a 4 star
hotel. The room was so unbelievably tiny along with there being other peoples hairs all over the “ clean sheets “ I had to ask for another pair to switch. The area was great because it was closer to the metro stop but also very loud. The shower glass didn’t shut all the way and it was really hard to keep water off the floor. I was asked multiple times at check out if we got breakfast during our stay which we didn’t and I thought that was weird. I would not rate this a 4 star hotel.
Visited in january 2024
Medicare. Room smelt stale. Bathroom even staler. Some of the towels weren’t clean. Better breakfast than expected though. And staff very friendly and helpful
Visited in january 2024
Ottima la posizione dato le due se stazioni vicine , la coalizione buona ma molto cara se non compresa nel soggiorno, 36 euro di colazione sembra eccessiva quando in ascensore ci scrivono 8 euro cosa che non ho capito.. personale ottimo.. vale la pena solo per la posizione secondo me....
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