Avis LIBERTEL GARE DE L'EST FRANÇAIS : découvrez les avis internautes sur ce lieu

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Members' reviews on LIBERTEL GARE DE L'EST FRANÇAIS

3.1/5

10 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Jenna L.

Visited in march 2024

Only my daughter and I stayed. Room was perfect for our 3 day get away. Literally opposite one of the main train stations, we managed to see so much of Paris in 3 days. Would definitely stay here again.

Fabrice S.

Visited in march 2024

Suite à une erreur effectuée sur un site peu ergonomique l’hôtel a refusé de décaler une nuit un jour plus tôt malgré une disponibilité. J’étais disposé à payer la différence. Aucune discussion possible pour arranger le client.
Je ne recommande pas cet hôtel.

Steven C.

Visited in march 2024

I would give 1 star only due to location.
I am from warm area and prefer room temperature around 25 C degree to sleep. I am also with my kid. She feels cold as well. However , this room can only go up to 23 C degree. Went to front desk ask them if I can have control of room temperature or please adjust to around 25 C degree. The guy said he will help then call me. After about 1 hour , nothing changed neither calling room. I went to front desk again . Now he said the government rule room temperature can not be above 23 C degree. I did some research, couldn’t find any proof of that. Very disappointed and ridiculous. Last but not the least, the room is noisy. I could not sleep well. No more this hotel. Plus , they turned off heat air or control malfunctioning at midnight then temperature dropped to 21 degree. I asked them on the morning, they said they have not track. What a joke. My kid and I felt sick on the morning. The hot air is not individually controlled.

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Tamara Z.

Visited in march 2024

We spent 5 days here and it was absolutely perfect, the location is the best, close to the metro station, literally just on the corner and restaurants around are good as well. Room was clean they give us slippers and robe, and personnel was very attentive and courteous. Highly recommend it.

Nicolás C.

Visited in march 2024

A las 6 de la mañana alguien intento abrir nuestra habitación 3 veces... No recomiendo este hotel.

Latifa H.

Visited in march 2024

The room is nice so as the view we got but the staff don't know how to handle customer my husband complained that on website it said parking but as we came here there isn't the staff said I didn't put this information you can complain online he was such an attitude even said you have further complaints go police he seems to be Indian or srilanken also refused to give us his name but just because we were tired we let go however this was disappointing

Michelle

Visited in march 2024

We came here from Germany and at the review you are greeted very nicely and everything is explained. They all understand English well and are totally likeable. The man named Razan was very friendly and always helped us. The room was great and clean. You feel very comfortable. The lobby and entrance area are also nice. It is located right next to the train station and there are many restaurants around the hotel. You can also get on the metro right around the corner.

Math R.

Visited in march 2024

Les chambres sont aménagées avec tout le nécessaire et ce malgré les tailles contraintes comme partout à Paris. Demeure un défaut si on a du mal avec le bruit, le métro fait trembler les murs. Le quartier est assez glauque mais pas dangereux, après tout, c'est toujours comme ça à côté d'une gare...

Catherine S.

Visited in february 2024

Super accueil par Razan !!! La conciergerie un grand plus pour visiter Paris tranquillement. Le petit déjeuner est copieux et varié et le personnel vraiment à notre écoute.
Je reviendrai sans aucun souci