BRIQUETERIE – HOSTELLERIE & SPA * * * * *
Hotel
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03.26.59.99.99
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2024
Recommended
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2024
This sumptuous 5-star hotel invites you to enjoy an unforgettable stay. Sumptuous rooms and suites await you, combining modern comfort with a hushed ambience. Enjoy the bar, restaurant and spa for convivial moments. Take a dip in our renowned garden. Chef Nawal Rezagui sublimates the seasons and local produce into refined French cuisine. A luxurious experience in the countryside, where every moment brings you closer to home.
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Members' reviews on BRIQUETERIE – HOSTELLERIE & SPA
4.4/5
74 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in october 2023
Noisy hotel directly located at a crowded street. Spa was very old, have not seen such a shabby spa in years.
Rooms highly overpriced.
Personell very friendly, especially the porter and the external cab service.
Rooms highly overpriced.
Personell very friendly, especially the porter and the external cab service.
BRIQUETERIE – HOSTELLERIE & SPA
Manager
10/21/2023 at 18:11
Thank you for taking the time to share your feedback following your stay in our hotel Hostellerie La Briqueterie.
We're sorry about the inconvenience you experienced about the traffic noise. An important refurbishment program is scheduled during the first quarter next year which includes the bedrooms and the spa.
Thank you for helping us to improve the quality of our service. Best regards. Fabienne Lefebvre. Director
We're sorry about the inconvenience you experienced about the traffic noise. An important refurbishment program is scheduled during the first quarter next year which includes the bedrooms and the spa.
Thank you for helping us to improve the quality of our service. Best regards. Fabienne Lefebvre. Director
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Visited in october 2023
A la tête d'un group de 56 personnes, tous membres d'un club de voitures, je tiens a remercier l'ensemble l'équipe de l'Hostellerie de la Briqueterie de nous avoir réservé un si sympathique weekend dans votre établissement. Tout était parfait, l'accueil, les chambres, l'ambiance, le spa et surtout les repas. Nous étions enchantés. Bravo!
BRIQUETERIE – HOSTELLERIE & SPA
Manager
10/21/2023 at 18:25
Nous avons été ravis de vous accueillir dans notre belle région d'Epernay. Les équipes du restaurant gastronomique, du Spa et de l'accueil apprécient vos commentaires chaleureux et encourageants. Nous espérons vous accueillir à nouveau dans notre hôtel en Champagne. Bien à vous. Fabienne Lefebvre. Directrice
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Visited in october 2023
Très accueillant. Nous avons sublimement mangé. Service impeccable. Personnel débordant de sympathie. Cadre idyllique pour un moment en famille, entre amis mais surtout en amoureux. Bonne idée pour un moment inoubliable pour la st Valentin.. ????
Visited in october 2023
This hotel is NOT 5 star.
Its a perfect location for visiting the champagne area but needs a massive update.
The service is the worst I have ever experienced . In fact one evening there was no service and I complained bitterly, asked to see the manger who never appeared ! No apology was made by the staff .
No offer to out things right so I went to bed without a drink or anything to eat !!
I felt like I was on ship with no captain .
I felt sorry for the staff as they were so under staffed .
The price of the food and wine was exorbitant and not of a high standard
Other than the location I can not recommend this hotel
Very disappointing
As for the spa , it was straight out of the 80s .
Cold pool and jacuzzi
No care shown by staff and not that clean
Its a perfect location for visiting the champagne area but needs a massive update.
The service is the worst I have ever experienced . In fact one evening there was no service and I complained bitterly, asked to see the manger who never appeared ! No apology was made by the staff .
No offer to out things right so I went to bed without a drink or anything to eat !!
I felt like I was on ship with no captain .
I felt sorry for the staff as they were so under staffed .
The price of the food and wine was exorbitant and not of a high standard
Other than the location I can not recommend this hotel
Very disappointing
As for the spa , it was straight out of the 80s .
Cold pool and jacuzzi
No care shown by staff and not that clean
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