FAQ (Frequently Asked Questions)
About Petit Futé
Who is Le Petit Futé
Petit Futé has been publishing city guides and tourist and travel guides for 30 years. Petit Futé covers more than 400 destinations in France and around the world, including 80 exclusive destinations. In 2008, more than 3 million tourists chose Le Petit Futé to organise their stays.
Where do the addresses on Le Petit Futé website come from?
Two types of addresses are referenced on Le Petit Futé website.
The addresses tested by our editors: you will easily recognise them because they have the Petit Futé logo, and have a Petit Futé review. These addresses are the ones that are displayed first when using the search engine.
The addresses suggested by Internet users or professionals: they are clearly identified by the message "suggestion – no review of Petit Futé ". You will be able to discover other addresses but this time, it is without the guarantees of Le Petit Futé. It's up to you to judge and don't forget to share your experience with us!
Who writes the Petit Futé reviews?
Why does Le Petit Futé seek the opinion of Internet users?
Our readers have always shared their discoveries and experiences with us and thus contributed to enriching and updating the information gathered by our editors.
The performance of a site can evolve between two visits by our editors and that is why we want to allow members to give their opinion in real time in order to better guide our visitors. For the opinions to be useful, they are all subject to moderation before publication.
How to find or search for an establishment?
Can I send an address to a friend?
Establishments, give your opinion, suggest a place...
Why should I give my review on the Petit Futé website?
Our readers have always shared their discoveries and experiences with us and thus contributed to enriching and updating the information gathered by our editors of Petit Futé on site in France and around the world.
The performance of a site can evolve between two visits by our editors and that is why we want to allow members to give their opinion in real time in order to better guide our visitors.
Did you enjoy a place? Have you been disappointed? Tell us about your experiences.
How to give my opinion?
How to evaluate an establishment, a place?
Once on the form of the establishment you wish to rate, you can click on "be the first to give a review "if no one has yet given their review, or on "give your review".
You must then give a rating to the establishment from the lowest (one star) to the highest (5 stars). Then write your opinion (50 characters minimum) giving the most precise arguments to help the readers.
Your review will be moderated before publication.
How to recommend an address?
Why has my review not yet been published?
I can't find the address I'm looking for, what can I do?
What kind of places can I suggest?
I found two forms for the same establishment, what should I do?
Why do some establishment forms have a Petit Futé plate and not others?
Become a member, my traveller's profile, the Foxies
Why become a member?
In in becoming a member you benefit from many services. You can:
- publish reviews on places that you know
- suggest new places, top deals
- participate in contests and win gifts: regularly, a contest is on display on petitfute.com. It shall be drawn by lot from among the members.
- browse faster by saving your favorites (a destination, an address, a member) in your space
What is the purpose of my traveller's profile?
When you create your member account, your traveller's profile is automatically generated, which allows you:
How to become a member?
What are Foxies, how to earn them, and what is their use?
Foxies are points that you earn when you participate in the community.
On reaching different levels, you can then obtain guides of your choice for free!
Your number of foxies may be updated on the website within 12 hours.
What are the "review filling steps"?
To encourage our members to submit reviews on places, Petit Futé regularly organizes (generally once at the end of each month) review filing operations that generally last a few days.
These operations allow Internet users to receive digital or paper guides free of charge after filing a number of reviews.
All information is specified on the filing of reviews page when an operation is in progress.
How to know if such an operation is in progress?
When an operation is in progress, we promote it on our website, but you can subscribe to our newsletter to systematically receive a notification.
Warning: The "review filing operation" are perfectly distinct from the cumulated Foxies.
Manage my account
Why is the validity of my email address important?
How to change my email address?
I forgot or lost my password, what should I do?
How to change my password?
Can I change my login?
How to manage subscriptions/unsubscriptions to the newsletter and/or commercial offers of Petit Futé's partners?
You can manage all your subscriptions/unsubscriptions from the modify my account. tab
Don't forget to click on "validate" to confirm your modification.
An unsubscribe link is also present on each of our partners' newsletters and commercial offers.
How to change my avatar?
How to change my city?
How to modify a review I have written?
How to unsubscribe from the newsletter?
How to deactivate my account?
You must first log in, then click on the "modify my account" tab. You will then find a link in red: "delete my account".
Warning: this action is irreversible.
Your profile will be deleted but the reviews that you have written and your suggestions will remain visible to users.
Feel free to let us know the reasons for your departure and your comments by writing to us at here.