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A friend who lived in Bogota for a year suggested that we stay in the Zona T (aka Zona Rosa) area of Bogota, which is where the Sofitel is located. The location was perfect and we felt safe walking around at night. There are tons of restaurants, bars, and shopping within 300-400 meters of the hotel. There were so many good restaurants within 150 meters of the hotel.
Taxis were permanently stationed outside of the Sofitel and you could just arrange it with the concierge or reception. On our first night, we had jet lag and were awake by 4:00, so we called the front desk to arrange a taxi to Montserrate at 5:00 to take the first furnicular up.
Breakfast was lovely and was a buffet with several a la carte options like pancakes, french toast, and eggs to order (including eggs benedict). Service in the restaurant was fantastic.
My only complaint is that when I received the email to complete the questionnaire about how I liked my stay, it was addressed to my husband. The reservation was under my account with only my name tied to it, was paid with my credit card (that is also not tied to my husband), and was sent to my email with my name in the email address. I was also the one who checked in/out and managed everything with the concierge and reception. The only way they had my husband’s name is because they take copies of everyone’s passport at checkin, which I’m sure that’s where they got it from because the email was addressed to his full name including his middle name. It’s very offensive for a hotel to default to a male guest when the wife literally managed 100% of the booking. I’ve been booking our vacations all over the world for 12 years. This is not the first time this has happened and I’m sure it won’t be the last. Whether this is a computer program issue or a human error issue, it needs to be corrected. The world needs to wake-up!
Buena ubicación del hotel y el personal súper amable. Masajistas muy profesionales.
Lo peor es lo mal insonorizadas que están las habitaciones ya que se oye todo lo que pasa en el pasillo y como se abren y cierran las puertas de las habitaciones aledañas; por lo que si necesitas descansar hasta tarde, se hace muy complicado.
el hotel en general esta bien, pero sabiendo que estan ubicados en una zona de ruido por las noches. Deberian tener ventanas que aislen los ruidos del exterior. Es muy desagradable y cuesta conciliar el sueño con el ruido.
Great hotel in good location, many good restaurants close. Bogota is noisy at night so try and get a high level room but probably ear plugs might be easier.
Would have been 5 stars but breakfast service was awful plus they ran out of English Breakfast Tea!
Es un lugar acogedor se siente uno como en casa, su atención es excelente sus habitaciones muy bonitas y el sitio es muy tranquilo, además los servicios de transporte están a la mano.
Taxis were permanently stationed outside of the Sofitel and you could just arrange it with the concierge or reception. On our first night, we had jet lag and were awake by 4:00, so we called the front desk to arrange a taxi to Montserrate at 5:00 to take the first furnicular up.
Breakfast was lovely and was a buffet with several a la carte options like pancakes, french toast, and eggs to order (including eggs benedict). Service in the restaurant was fantastic.
My only complaint is that when I received the email to complete the questionnaire about how I liked my stay, it was addressed to my husband. The reservation was under my account with only my name tied to it, was paid with my credit card (that is also not tied to my husband), and was sent to my email with my name in the email address. I was also the one who checked in/out and managed everything with the concierge and reception. The only way they had my husband’s name is because they take copies of everyone’s passport at checkin, which I’m sure that’s where they got it from because the email was addressed to his full name including his middle name. It’s very offensive for a hotel to default to a male guest when the wife literally managed 100% of the booking. I’ve been booking our vacations all over the world for 12 years. This is not the first time this has happened and I’m sure it won’t be the last. Whether this is a computer program issue or a human error issue, it needs to be corrected. The world needs to wake-up!
Lo peor es lo mal insonorizadas que están las habitaciones ya que se oye todo lo que pasa en el pasillo y como se abren y cierran las puertas de las habitaciones aledañas; por lo que si necesitas descansar hasta tarde, se hace muy complicado.
Would have been 5 stars but breakfast service was awful plus they ran out of English Breakfast Tea!
Tienen un excelente servicio al público
Las instalaciones son perfectas
Y una muy buena ubicación