AVANI WINDHOEK HOTEL & CASINO * * * *
Hotel
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€€€
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+264 61 280 0000
I am the owner
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2024
Recommended
•
2024
Located in the heart of the city, this hotel occupies the first floor of the Gustav Voigts shopping centre, opposite the bus terminal and the tourist information centre. Its 167 rooms and 6 suites are standardized and equipped as it should be (air conditioning, double beds, shower and bathtub, minibar, cable TV). Meals can be served in the terrace on the roof of the hotel or in your room, upon request. There is also a casino, a swimming pool (on the roof), a sauna, a gym.
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Members' reviews on AVANI WINDHOEK HOTEL & CASINO
4.4/5
41 reviews
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Thank you for sharing your feedback about your recent stay with us. We appreciate your valuable input, as it helps us identify areas for improvement.
We're glad to hear that you found our rooms spacious and generally clean, and we apologize for the discomfort you experienced during your dinner at our buffet restaurant. We take your comments about the cooking and fried smells seriously, and we will certainly investigate ways to improve ventilation and odor control in that area.
Your observations about the restaurant's layout and the service you received are concerning, and we'll address these issues with our team immediately to ensure a more pleasant and organized dining experience for our guests.
Please know that your feedback is invaluable to us, as it guides us in making necessary improvements. We hope you'll consider giving us another opportunity to provide you with an exceptional experience during your future stays.
If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We value your opinion and are committed to making positive changes based on your input.
Thank you for choosing our hotel, and we look forward to the possibility of serving you better in the future.
Kind regards,
Ronald Uwukhaeb
Sales and Marketing Manager
My special thanks to:
Layla, Shalan, Gabriel,Tia, Jurgen, Rejoice, Manfred, Kavee, Junias, Marx, Nico and Kuuko