Avis GRAND HÔTEL VILLA SERBELLONI : découvrez les avis internautes sur ce lieu

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Retour à la fiche établissement GRAND HÔTEL VILLA SERBELLONI

Members' reviews on GRAND HÔTEL VILLA SERBELLONI

4.4/5

18 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Rebecca L.

Visited in april 2024

The service was dreadful. The windiest and coldest day and no blankets or towels were offered except with a very hard No. Very average food. 70’s hotel . Expensive and overpriced . The view is incredible, just very rundown hotel

Chris B.

Visited in march 2024

Went for lunch, was a perfect day, the service and food were amazing!

Natalie C.

Visited in february 2024

Breath taking views! Opt for a room with lake view, you will not regret it. Staff were helpful and rooms were very clean. Breakfast was great as well as the outdoor cafe on the grounds. Very peaceful place in Bellagio

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yuko

Visited in february 2024

We drove from Venice and loved the scenery. It was a bit crazy to drive through the narrow path where all shops and tourists walking around.
The hotel room was spacious, clean modern bathroom, and beautiful lake view swimming pool.
We had dinner at the hotel restaurant faced on the lake, and food was ok.
I loved their breakfast, beautiful dinning room where they offered so much options, pastries, drinks, fruits, and hot cold foods.
I wish I could stay longer to explore more.

Christian B.

Visited in february 2024

Wedding photographer's perspective: We've shot here a couple of intimate weddings and it has always been a beautiful experience. The interiors are perfect for elegant photographs and the views are simply jaw-dropping. There are many areas that can be used for small wedding ceremonies and portaits. Bonus: it is a must if you want couple photos without people around you in Bellagio. The hotel is also located in a very strategical area of the lake, super close to the major venues. 10/10!!

Carolina B.

Visited in january 2024

Bellissimo hotel 5 stelle luxury nella più bella location del Lago di Como. Vista lago spettacolare, giardino della Villa molto curato, cibo buonissimo.

Elie J.

Visited in november 2023

Best Luxury and relax hotel

Anna S.

Visited in november 2023

One of the best hotels and vacations we've experienced! Nothing beats the location, service and view of Villa Serbelloni. It is worth every penny. I never mention staff names in my reviews but we were there for 4 nights in July and Simone made us feel like family. All of the staff is kind and helpful but Simone's hospitality was unlike anything we've experienced. We will definitely be coming back next summer!

Meg &.

Visited in november 2023

Was immensely disappointed with the service of this hotel. Grossly overpaid for incredibly poor service. Despite it being a beautiful hotel in the prime position in Bellagio, we were unable to contact concierge to plan prior to our arrival due to ‘exceedingly overwhelming volume’, and of course missed out on opportunities due to the delay in only being able to plan our itinerary on arrival. Suggest that the hotel align the rack rate with its service capability as this was certainly not a five star experience. It was also our honeymoon, which was acknowledged with a kind gesture from every other hotel that we stayed in, but wasn’t even mentioned during our stay which was a little sad. Not expectant of a five star Italian hotel.

alessandro g.

Visited in november 2023

Location spettacolare

Domenico A.

Visited in november 2023

Non immaginavo un posto così incantevole purtroppo solo per Ricchi

veronique r.

Visited in november 2023

Accueil chaleureux, personnel adorable et disponible. Petit déjeuner très correct. Chambre spacieuse, en excellent état, très propre. Petit bémol pour la vue sur le lac vendue sur booking: vue entre 2 maisons!!!

Sophie O.

Visited in october 2023

Bel établissement !

Valentina M.

Visited in october 2023

Un sogno d'altri tempi.

Silvio V.

Visited in october 2023

❤️

Philip J.

Visited in october 2023

This was a wonderful hotel and for the most part the staff was nice. The fitness center is one of the best I have seen but it is at the top of the hill and hard to get to. Breakfast was in the former ballroom and was an amazing room. A full buffet. I counted 10 waiters and they took great care of you. We took a private boat ride and it was great.

On complaint.. the hotel was not fully booked but they gave us a less than premium view. Also I asked for a 1 hour late checkout and I knew when they asked my room number and they found out I made the booking on booking.com they said no. I know they were not busy.

Driving there is a real problem. I recommend driving on the other side and taking the ferry over.

We ate all of our meals in the downstairs restaurant. It was wonderful and at night we sat in the lobby and listen to a piano player.

Michael A.

Visited in october 2023

Just a very lovely place to spend some time. Excellent service, wonderful room we had a lake view suite.
The best location in the best place on lake como. Everything was top quality.
We enjoyed lunch at terrace, numerous evening cocktails at sunset. Very engaging service.
I would recommend at least one night to indulge in the 7 course tasting menu at the main restaurant. It was innovative and delicious. Excellent service with good wine recommendations.
When you want to treat yourself to a exceptional experience, this is clearly one of the places you should try.

Reviewerx J.

Visited in october 2023

Very classy hotel in a great central location to go anywhere you want in Como.

Rooms are quiet nice, but for some reason they don't offer an iron so I can freshen up my clothes. Instead they try to charge you up to 100 euros to iron my clothes for me. It's the only hotel I have ever seen do this and i have stayed at a lot of countries and hotels, extremely weird practice.

Another thing is that some staff are definitely not as friendly at this hotel compared to other places weve stayed at, as if they look down on you. Not sure if it was because we are younger, and they didn't think we belonged there (most of the people staying at this hotel were 40+)

Went to visit Tremezzo and it was a 100% better vibe there, not sure why that was.