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ROSA GRAND MILANO

Hotel €€€
3.8/5
26 review

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Piazza Fontana, 3, Milan, Italy
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+39 02 88 311
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2024
Recommended
2024

4 star hotel with 331 rooms equipped with all the comforts.

A 4-star hotel from the luxurious Starhotels chain, reminiscent of the charm and atmosphere of the classic interiors of the palaces of old Milan, with its marble and mirror-adorned lobby illuminated by large crystal chandeliers. Its 331 rooms offer all the comforts expected of a hotel of this standing, some with a view of the Duomo. The hotel's overall decor is design-oriented, with works of art and contemporary furnishings. The gourmet Sfizio restaurant serves the finest specialties.


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Members' reviews on ROSA GRAND MILANO

3.8/5
26 reviews
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Visited in march 2024
Grazie.
Visited in march 2024
This hotel boasts a fantastic location, with a pleasingly well-kept street. We decided on a junior suite, and it pleasantly surprised us with its spaciousness, situated on the recently renovated side.

However, a notable drawback was the cleaning schedule, typically happening between 2-5 pm – a bit late for my preference. I usually like to head out early and return to a refreshed room in the afternoon.

Another inconvenience was reaching the front desk, requiring a few attempts and a bit of a hold wait before getting through.

To top it off, we switched to a deluxe room on the last day, and it turned into a rather sluggish process. Front desk staff provided misinformation, some seemed clueless, and the room change took longer than expected. Despite our luggage being ready to move since 10 am, we only received the new room at 3 pm, and our luggage was still not brought to us.

So, if slow service wont bother you much then I recommend this hotel to you.
Visited in march 2024
تجربة سيئة جدا تعامل الموظفين بتقديم الخدمة من اسوء ما يكون لا انصح به ابدا
Visited in march 2024
يالربع اللي يروح ميلانو ومايسكن الفندق هذا ماعنده سالفه فالسنتر ولا تتغربل في البعد ونظيف وخدومين وسلامتكم
Visited in february 2024
This was the second time we visited Ross’s Grand Milano hotel however it was quite unpleasant. There were so many cockroaches in the breakfast restaurant! One was crawling on our table, and there were plenty running around during the day behind the food serving area. I took the picture and video to show the receptionist, hoping they could oat immediate attention, however, they including the supervisor did no even apologize, and said it was common and they had already arranged cleaning. It was unbelievable that he actually gave an attitude too. It was “normal” that restaurants have cockroaches! He did not even know the standard of hospitality and hotel business, and how they should at least appreciate clients telling them to improve and apologize for their unpleasant experience. *note, we just showed them this issue without asking anything, except their immediate attention because I was still staying there for two nights and I was scared to have breakfast there.

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