If there are two things that stress any traveller who has to fly, it is delays and flight cancellations. Indeed, if in the first place this causes a mess within the airport, the procedures for obtaining compensation are, moreover, often tedious. Moreover, companies, even if they have duties in this regard, do not always respect the rules. However, European legislation defines very specific rights in terms of compensation. It applies to all European airlines for intra-Community flights and to the Member States of the European Union, Norway, Iceland and Switzerland. Have you experienced a delay or cancellation of a flight and are you already afraid of the steps that follow? Indemniflight offers you to carry out all the necessary steps to your compensation in exchange for a 30% commission, payable only in case of success
Compensation in the event of a delayed flight?
You areat the airport for a business or leisure trip and you notice on the notice board that your flight is delayed. In addition to the irritation caused by the disruption of your schedule, you will have to take care of the procedures that will allow you to receive compensation. Because the law is very clear on this subject and since February 11, 2004, from 3 hours late, you can claim a refund of between 250 and 600 euros, depending on the distance covered by your flight. Let's take the example of an EasyJet delay. Your plane did not take off at the scheduled time and you arrived with 3 hours or more at your destination. Please note that in this case, the company must make a financial compensation
It should be noted, however, that there are 4 reasons why the company may not compensate you. First, if you arrived less than 3 hours late at your destination, even if your flight left more than 3 hours late at departure. Then, in the event of weather conditions or exceptional circumstances (storm, vigilante plan, etc.) and finally, under certain conditions, in the event of a strike by air traffic controllers
Compensation in the event of a cancelled flight?
You are about to leave and you have been waiting for this moment for a while now but unfortunately, the airport notice board tells you that your flight is cancelled. If this misadventure is not uncommon and proves to be very annoying, be aware that any traveller can count on precise legislation and Regulation EC 261/2004 as regards compensation. Because airlines have a duty to you from the moment you buy your ticket. Let's take the example of a Transavia flight cancellation. From the moment you suffer a flight cancellation within 14 days before your departure, the company must offer you an alternative flight to your destination, pay you compensation for the flight cancelled (between 200 and 650 euros depending on the distance flown by your aircraft) and cover the additional costs incurred by the cancellation if it takes place on the day of departure, such as hotel, restaurant and taxi expenses. However, there are a few cases where the company is exempt from flight cancellation compensation: depending on the departure and arrival time of your replacement flight, weather or exceptional circumstances and air staff strikes. Please also note that if an alternative flight allows you to reach your final destination with a maximum delay of 4 hours, the compensation is reduced by 50%. Finally, another important point to note is that if you refuse to take the alternative flight, the company, if it either refund you the amount of your ticket, is not obliged to pay you the cancelled flight compensation
The advantage of going through a site specialising in air passenger compensation
Are you afraid of the process of obtaining compensation? Not to mention that the company can make the procedure last for many weeks. And quite honestly, you have something else to do! Thanks to Indemniflight, you will be able to check the eligibility of your file thanks to your flight reference. Then go to the site. Then, if your file is admissible, the experts will start by making an amicable exchange with the company in order to obtain satisfaction before possibly pursuing with a legal action in case of refusal of payment by the company. It is very important to note that these procedures are totally free of charge, the time of the procedure, you do not pay anything. As soon as the experts have succeeded in enforcing your rights, and therefore in making the company pay, the amount arrives on your account and Indemniflight keeps the equivalent of 30% of the amount. Considering the time spent on the process, it's a godsend for you. And if the procedure fails, you don't have to pay anything.
Advice in the event of a delay or cancellation of your flight, keep all your supporting documents in order to create your file. These are the boarding pass, booking emails, the certificate of delay or cancellation that you can request from the company as well as all the supporting documents that have generated additional costs. Also consider taking pictures that can be used as evidence, such as information on the bulletin board.
