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DOUBLE TREE BY HILTON SEYCHELLES * * * *

Hotel €€
4.2/5
59 review

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Anse Forbans, Seychelles
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+248 4 388 800
2024
Recommended
2024

Beautifully situated in the vegetation of Anse Forbans, in the south of the island, the hotel, which doesn't deny its vacation club feel with its beautiful infinity pool, has 30 tastefully decorated rooms with breathtaking sea views. Four have Jacuzzis on the terrace, and all have en-suite bathrooms. With a spa, a bar and a restaurant offering a different buffet every evening (Creole on Fridays), a dream vacation awaits.


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4.2/5
59 reviews
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Visited in january 2024
One of the most abysmal hotel stays I have ever had. Basically this hotel was made in the 1800svor even before and never renovated since. The furniture is old, the rooms and bathroom fittings, appliances, doors are all old and outdated. However, the prices are extremely high due to the brand name of double tree attached to it. It is a relatively small hotel with a few rooms hence almost all rooms are ocean facing, probably the only good thing about this hotel. Hotel had NO manager employed to address our concerns. Staff is rude. Even though we had prepaid for our meals, food options weren't available (even water wasn't provided during dinner). We upgraded to the executive room for a better experience but that seemed to add on to the misery. The so called private jacuzzi didn't work and water leaked all over the floor. We were so disappointed with the stay that stayed for 2 days out of our 4 day stay in Mahe and changed our hotel for the other 2 days even though our room was prebooked and booking was not refundable
DOUBLE TREE BY HILTON SEYCHELLES
DOUBLE TREE BY HILTON SEYCHELLES Manager
01/09/2024 at 07:47
Dear Vaishani, thank you for sharing your feedback about your stay with us.  Firstly, I offer my apology for any inconveniences you faced during your stay. We always have a manager on duty daily that can address any guests concerns, and as the HOtel Manager, i am available either at the hotel when on duty or reachable on my mobile to attend to any guests, its a pity that we could not meet to discuss your concern.  If ever you decide to come to Seychelles again, feel free to contact me personally.

Yours Sincerely,
Doreen De Letourdie
Hotel Manager
DoubleTree by Hilton Seychelles - Allamanda Resort and Spa
Visited in january 2024
DoubleTree by Hilton Seychelles gave us an experience that's right out of the fairytale book. Breathtaking views, friendly staff, mouthwatering food and memories that will be with us for a lifetime. I also want to give special thanks to Chef Abhishek who treated us with delicious parathas during our stay there. Best honeymoon experience ever.
DOUBLE TREE BY HILTON SEYCHELLES
DOUBLE TREE BY HILTON SEYCHELLES Manager
01/08/2024 at 09:05
Dear Nafisa, thank you for your very positive feedback.  We are happy to learn that Abishek main nice paratha for you and in general you were happy with your stay.  Looking forward to welcome you back one day

Yours Sincerely,
Doreen De Letourdie
Hotel Manager
DoubleTree by Hilton Seychelles - Allamanda Resort and Spa
Visited in january 2024
Lage: direkt am Anse Forbans, d.h.am nördlichen Teilstück, durch Felsen getrennt (leicht zu crossen) vom südlichen unbebauten Teilstück. An der Strasse direkt gegenüber Minimarket und Takeaway.
Room: war 2 Nächte in 204, fantastischer Meerblick, Balkon mit Liege, Stuhl, Tisch. Top. Das war besonders während eines komplett verregneten Tages sehr von Vorteil. Geräumiges Zimmer, Klasse Bad. Klimaanlage etwas nervig, da sie nur funktioniert hat, wenn die Balkontür GENAU fixiert war. Ich reise viel in den Tropen, so etwas hatte ich noch nie. Ohne Klimaanlage (nur mit Ventilator) ging es nicht, das Zimmer war binnen 10 Minuten komplett feucht. Auch sowas hatte ich noch nie, however, das Zimmer war sehr gut.
First fill in der Minibar ohne Berechnung. Neuer Safe.
Frühstück: Buffett, sehr gut für Seychelles-Verhältnisse.
Bar: indiskutabel hohe Preise, NO GO, ich verstehe es einfach nicht, warum es SO teuer sein muss.
Service: es gab Probleme mit meiner Zimmertür, das war sehr nervig, weil es unterm Strich 2 Stunden gedauert hat, am Ende hat es das Technik Team aber sehr charmant gelöst.
Fazit: ich hatte einen guten Aufenthalt, etwas vermiest durch einen komplett verregneten Tag. Für das Hotel spricht ganz klar die direkte Strandlage, es ist quasi ein Privatstrand. Ausserdem ist das Hotel relativ klein. Auch ein Vorteil. Die Anlage ist älter, hier und da sind Renovierungen nötig.
DOUBLE TREE BY HILTON SEYCHELLES
DOUBLE TREE BY HILTON SEYCHELLES Manager
01/06/2024 at 14:55
Dear Oliver, thank you for taking your time to give us your feedback.  We are happy to hear that generally you enjoyed your stay with us.  We apologize for the airconditioning issues as this how is it at the moment, but we are accommodated. Hope you will visit Seychelles again one day to welcome you back

Yours Sincerely,
Doreen De Letourdie
Hotel Manager
DoubleTree by Hilton Seychelles - Allamanda Resort and Spa
Visited in january 2024
Wir waren nur für einige Stunden im Rahmen eines Ausfluges hier, zum Mittagessen mit Badeaufenthalt.
Baden konnten wir leider nur im kleinen Pool, da gerade Ebbe war. Der Strand war ganz okay.
Das Mittagessen war minderwertig.
Für 2 kleine Bier haben wir 19 Euro bezahlt.
DOUBLE TREE BY HILTON SEYCHELLES
DOUBLE TREE BY HILTON SEYCHELLES Manager
01/05/2024 at 10:37
Dear Guest, thank you for your feedback.  We appreciate that you had the lunch at our hotel for your excursion, thanks for visiting us.  In regards to the beer cost, you might find it expensive as there are taxes added on it.  However, we do appreciate that you enjoyed the pool and the food

Yours Sincerely,
Doreen De Letourdie
Hotel Manager
DoubleTree by Hilton Seychelles - Allamanda Resort and Spa
Visited in january 2024
This hotel is a disaster with a new disappointment waiting for you every day. We arrived into our room and instantly felt it was extremely warm, told reception about it, told the air conditioning would be fixed, next day extremely warm again (outside 31c, inside was warmer) spent 4 days of this back and forth game of fixing but never getting fixed until we demanded a room change, basically no sleep for 4 days. The second room had a perfectly working air con and we were happy enough at that point. The hotel is reasonably kept but aging and in desperate need of renovation and tidying up, it just looks shabby everywhere. The food is ok but overall quite bland, we never thought anything tasted especially good, just edible. The prices for anything off the menus are outrageous, drinks cost between 15-30 euro per drink, a simple lunch meal will set you back 30-50 euro, it's crazy. We were forced to partake in the mandatory Christmas and new years "gala" dinner which was basically a bit better buffet for an extra cost of 140 euro per person per event even though we had already paid for half board, another letdown. The staff are friendly enough and do their best I guess, but often you feel they know about all the issues and are annoyed when you point them out (I overheard the air con issue multiple times). The location is alright to get around if you have a rental car but the beach at the hotel is borderline unusable, it's flooded with seaweed on the beach, and not maintained or tidied and full of seaweed and in the water as well. Overall I wouldn't recommend staying here, it's extremely expensive and in my view is a 3 star hotel at best, all in all we were quite disappointed with our holiday and from chatting with other hotel guests, they felt the same. Without the air con issues I'd have given 3/5 as it's a passable average hotel, but with the issues it's 2/5 and I don't give out bad reviews lightly.
DOUBLE TREE BY HILTON SEYCHELLES
DOUBLE TREE BY HILTON SEYCHELLES Manager
01/03/2024 at 10:20
Dear Marc, thank you for taking your time to give us your feedback about your stay, which you feel was disappointing, our sincere apology for that.  We agree we have an air condition issue which same could have easily been solved by a room move as you mentioned.  The beach at the moment, we are facing the seaweeds issues all day long, rest assured that we cleaned it oftenly, but at times, cannot help with the sea movement.  As our prices are quite competitive  on the market at the moment, but still we have taken notes of all and will work on them.  Thanks again for reaching us and if ever you decide coming back to the Seychelles, do let us know, we are sure you will be experiencing a better holiday with us.

Yours Sincerely,
Doreen De Letourdie
Hotel Manager
DoubleTree by Hilton Seychelles - Allamanda Resort and Spa

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