VANIVOLA
Hotel
•
€€
2024
Recommended
•
2024
Hotel offering air-conditioned rooms on the restaurant floor, which adjoins a swimming pool, and bungalows scattered around a park.
A hotel that has become an application hotel for Vatel, offering rooms upstairs from the restaurant, which adjoins a swimming pool, and bungalows scattered around a park. All rooms are air-conditioned. Learners from the training school located next to Boraha Village come here to practice: cooking, accommodation, bar. Wifi and TV only in rooms (not bungalows).
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Members' reviews on VANIVOLA
2.2/5
13 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in january 2024
SERVICE QUALITY IS TOO POOR
- The electricity and water here are very weak, the air conditioner cannot work, the room is very hot, the light bulbs flash up and down like Christmas lights, the hotel also called someone to check but could not fix it because the electricity was weak. We understand that problem on the island, but when you run a hotel business, you need to be equipped with generators to have a good customer experience.
- The room smelled strongly of paint, as if it had been renovated but not cleaned thoroughly to welcome customers.
- We were very polite not to make a big deal out of it because that night was New Year's Eve, we booked from December 31, 2023 to January 3, 2024, the next morning January 1, 2024 we had to Moving to another hotel, we asked them for a partial refund, but the hotel owner did not agree and said he had no responsibility for the above issues.
- The electricity and water here are very weak, the air conditioner cannot work, the room is very hot, the light bulbs flash up and down like Christmas lights, the hotel also called someone to check but could not fix it because the electricity was weak. We understand that problem on the island, but when you run a hotel business, you need to be equipped with generators to have a good customer experience.
- The room smelled strongly of paint, as if it had been renovated but not cleaned thoroughly to welcome customers.
- We were very polite not to make a big deal out of it because that night was New Year's Eve, we booked from December 31, 2023 to January 3, 2024, the next morning January 1, 2024 we had to Moving to another hotel, we asked them for a partial refund, but the hotel owner did not agree and said he had no responsibility for the above issues.
Visited in january 2024
Khách sạn này rất là tồi tệ. Tệ đủ mọi thứ từ dịch vụ điện nước, không thể tắm được vì nước rất yếu và điện cũng không ổn định. Mới vào là bên khách sạn yêu cầu trả trước 1 lần, nên khi bạn không hài lòng thì không thể yêu cầu trả tiền lại được
Visited in january 2024
My room was just repainted so the room is full of terrible smell. Electricity was unstable, air conditioners did not working, and there was even no fan. Non of us could sleep without opening all doors and windows
Plus, our buffet was served staring from 10:00pm without in advance info
Plus, our buffet was served staring from 10:00pm without in advance info
Visited in january 2024
Hotel Vanivola is very poor quality and service:
Room :AC no making cool even running, water in toilet very low, too much mosquito, very hot inside
Service: Food is poor, service is very slow
Security: not security
We stayed from 31-Dec-2023 to 3-Jan-2024 and NEVER want to come back even they give free of charge.
L'hôtel Vanivola est de très mauvaise qualité et service :
Chambre : Climatisation pas de climatisation même en marche, eau très faible dans les toilettes, trop de moustiques, très chaud à l'intérieur
Service : La nourriture est médiocre, le service est très lent
Sécurité
Room :AC no making cool even running, water in toilet very low, too much mosquito, very hot inside
Service: Food is poor, service is very slow
Security: not security
We stayed from 31-Dec-2023 to 3-Jan-2024 and NEVER want to come back even they give free of charge.
L'hôtel Vanivola est de très mauvaise qualité et service :
Chambre : Climatisation pas de climatisation même en marche, eau très faible dans les toilettes, trop de moustiques, très chaud à l'intérieur
Service : La nourriture est médiocre, le service est très lent
Sécurité
- Notre principal critère était de séjourner dans un hôtel avec piscine. Une fois arrivés, nous apprenons que la piscine est inutilisable car elle n'a pas été traitée (On aurait aimé être informés plus tôt). Nous ne pouvions pas nous baigner dans la mer non plus car il y avait des oursins.
- Il se trouve qu'une de nos chambres était en réalité... un débarras avec de la moisissure ! Et elle n'était même pas verrouillée ! Personnellement je n'ai jamais vu ça de ma vie !!!
- Nous avons changé d'hôtel après 1 nuit et la direction a accepté de nous donner une réduction de -15%, mais en partant sur une base de 8 couchages, car nous étions 6 + 1 enfant en bas âge, alors qu'il n'y en avait que 6 couchages, et qu'une des chambres était un débarras.
- Dernière déconvenue avant de partir, ils réclamaient en supplément la taxe touristique, alors que les hôtels suivants avaient des prix incluant la taxe.
Expérience globale très décevante.