2024
Recommended
•
2024
Creole Travel Services is Seychelles' leading incoming tour operator, and a must for planning excursions around La Digue and the surrounding islands. In addition to its classic services, the agency also offers catamaran excursions between the islands of La Digue and Praslin. And what a pleasure it is to set sail on Oplezir, the apt and perfectly justified name of this delightful craft that sails around this corner of the archipelago. An address to note down on your shelves as soon as you arrive in the Seychelles!
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Members' reviews on CREOLE TRAVEL SERVICES
4.2/5
51 reviews
Value for money
Service
Visited in december 2023
Shout out to our wonderful guide Galina and cool driver Cliff! I booked the "Mahé Wild South" tour and Galina showed me and my boyfriend around Victoria and explained everything we wanted to know in detail. She took care of me when I was getting slightly drunk at the Takamaka rum tasting ????
And she took her time to show us around the Cap Lazare Nature Reserve and the Tortoises’ Pen.
Galina is warm hearted, funny and charming and the tour with her made our day!
I recommend this tour 100%
Info: the guides speak multiple languages, Galina also speaks Italian. If you're not fluent in English, they might have a guide that does speak your native tongue!
And she took her time to show us around the Cap Lazare Nature Reserve and the Tortoises’ Pen.
Galina is warm hearted, funny and charming and the tour with her made our day!
I recommend this tour 100%
Info: the guides speak multiple languages, Galina also speaks Italian. If you're not fluent in English, they might have a guide that does speak your native tongue!
CREOLE TRAVEL SERVICES
Manager
12/27/2023 at 06:12
Dear Huyen,
Greetings from Creole Travel Services. Thank you so
much for sharing your incredible experience with us here in Seychelles! We're thrilled to hear that you had the best trip ever. We're delighted that our team mainly Galina & Cliff was able to meet your expectations. We hope to welcome you back to our little paradise again, Until then Stay safe
Best of regards
Team Creole
Greetings from Creole Travel Services. Thank you so
much for sharing your incredible experience with us here in Seychelles! We're thrilled to hear that you had the best trip ever. We're delighted that our team mainly Galina & Cliff was able to meet your expectations. We hope to welcome you back to our little paradise again, Until then Stay safe
Best of regards
Team Creole
See the translation
Visited in december 2023
Sehr schlechter Kundenservice für einen sehr hohen Preis.
Wir wurden von unserem Taxifahrer ans falsche Ziel gebracht und er fuhr einfach weg, obwohl wir ihm erklärten, dass er sich verfahren hat (natürlich hatte er von Beginn an die richtige Adresse).
Erschüttert von diesem Umstand teilten wird unsere Erfahrung unserer zugeteilten „Reiseleiterin“ Aida mit. Aida versicherte uns, dies zu klären und ignorierte danach jegliche Kontaktaufnahme. Höchst unprofessionell und fragwürdig. Bis heute werden wir von Aida ignoriert und haben keinerlei Unterstützung erhalten.
Ich kann Creole definitiv niemandem empfehlen!
Wir wurden von unserem Taxifahrer ans falsche Ziel gebracht und er fuhr einfach weg, obwohl wir ihm erklärten, dass er sich verfahren hat (natürlich hatte er von Beginn an die richtige Adresse).
Erschüttert von diesem Umstand teilten wird unsere Erfahrung unserer zugeteilten „Reiseleiterin“ Aida mit. Aida versicherte uns, dies zu klären und ignorierte danach jegliche Kontaktaufnahme. Höchst unprofessionell und fragwürdig. Bis heute werden wir von Aida ignoriert und haben keinerlei Unterstützung erhalten.
Ich kann Creole definitiv niemandem empfehlen!
CREOLE TRAVEL SERVICES
Manager
12/27/2023 at 06:06
Thank you for notifying us of this unfortunate experience.
We would greatly appreciate if you could send as a complete report of your experience @ [email protected] so that we can investigate what really went wrong and take it up on our side.
We hope that should you return, you give it another chance to experience.
Thank you once again and we look forward to hearing from you
We would greatly appreciate if you could send as a complete report of your experience @ [email protected] so that we can investigate what really went wrong and take it up on our side.
We hope that should you return, you give it another chance to experience.
Thank you once again and we look forward to hearing from you
See the translation
Visited in december 2023
Fantastic service, we were completely looked after from the moment we landed until we left. Norma was particularly helpful whilst we visited the Seychelles. Highly recommended.
CREOLE TRAVEL SERVICES
Manager
12/27/2023 at 06:03
Dear Matt
Our sincere thanks for your kind feedback and review of our services. We are pleased to know that Norma and the team, were able to meet your satisfaction, and that everything went smoothly during your stay under our care.
We hope to welcome you back to our little archipelago in the sun again soon!
Till then, stay safe and well!
Regards
Team Creole
Our sincere thanks for your kind feedback and review of our services. We are pleased to know that Norma and the team, were able to meet your satisfaction, and that everything went smoothly during your stay under our care.
We hope to welcome you back to our little archipelago in the sun again soon!
Till then, stay safe and well!
Regards
Team Creole
See the translation
Visited in december 2023
Abbiamo avuto i loro servizi tramite la ns agenzia in Italia , a Mahe doveva venire a incontrarci il sig Robert ma non lo abbiamo mai visto quindi non abbiamo neanche avuto una proposta di aventuali escursioni da poter fare in loco o dove affittare un auto per essere autonomi , il nostro albergo era in mezzo al nulla e lontano da tutto . Assistente di Praslin Luana è venuta per venderci escursioni di cui comunque non ci ha lasciato nessun foglio riepilogativo e quando abbiam avuto bisogno veramente perché sono stato male e molto contattata la risposta è stata meglio andare in ospedale andate col taxi intanto e a 10 minuti da vs hotel … sinceramente rimango allibito se essere assistenti è solo vendere escursioni .. nessun problema con la signora Anna di là Digue
CREOLE TRAVEL SERVICES
Manager
12/18/2023 at 05:41
Thank you for notifying us of this unfortunate experience.
We would greatly appreciate if you could send as a complete report of your experience @ [email protected] so that we can investigate what really went wrong and take it up on our side.
We hope that should you return, you give it another chance to experience.
Thank you once again and we look forward to hearing from you
We would greatly appreciate if you could send as a complete report of your experience @ [email protected] so that we can investigate what really went wrong and take it up on our side.
We hope that should you return, you give it another chance to experience.
Thank you once again and we look forward to hearing from you
See the translation
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Transfers, including ferry rides and buses, were plagued by delays, consuming valuable time that could have been better spent exploring the islands. The chosen lunch venue at Le Domaine De L’orngeraie, while intended to be a highlight, proved unwelcoming, treating us like an inconvenience for utilizing the restaurant as buffet guests rather than staying guests.
Adding to the frustration, our guide lacked the expected level of informativeness. While sharing some facts, there was a noticeable lack of communication regarding changes in the itinerary or reasons for delays. This lack of transparency added to the overall sense of disarray.
Sadly, this Creole Service tour seemed to prioritize transit over exploration, providing only a fleeting 20 minutes on the beach while the majority of the day was spent waiting around. We only spent less than 10 minutes looking at the tortoises. All in all, I find it hard to recommend this particular tour, as it fell short of delivering a worthwhile and enjoyable experience for me.
Thank you for taking the time to share your recent experience with CREOLE Travel Services. We sincerely apologize for the disappointment and inconvenience you encountered during your excursion. Your feedback is crucial to us, and we'd like to assure you that we take such matters very seriously.
To investigate this matter further and address the issues you faced, we kindly request that you reach out to us via email at [email protected]. In your email, please provide us with your name, the date of the excursion, and a detailed account of your experience. Your input will immensely help us pinpoint the root causes and troubleshoot the issues effectively.
We want to emphasize that the level of service you received is not the standard that CREOLE Travel Services is known for. Rest assured, we are committed to identifying and rectifying the factors that led to this particular incident.
Your satisfaction is of utmost importance to us, and we appreciate your willingness to assist us in resolving this matter. We look forward to hearing from you and working towards a resolution.
Warm regards,
Team CREOLE