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2024
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2024
Accommodation served by the tramway in Clermont-Ferrand.
The rooms are about 30 square meters in size and can be adapted to your needs with a mini-kitchenette and integrated multimedia system. 28 are designed for long stays and 63 are designed to accommodate families of 4 people. A gourmet store is open 24 hours a day. Located across from the Polydôme Convention Center, the hotel has a private parking lot (subject to availability). Not far from the train station, it is served by the tramway. The services offered are impeccable: restaurant, car, dry cleaning, fitness room, covered terrace...
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About us "NOVOTEL SUITES"
Further information
Further information
Opening time and information on NOVOTEL SUITES
Open all year round. 24-hour reception. 91 rooms. Suites from €115. Breakfast: €18. Parking: €12.50. Pets allowed (€10/night). Seminar facilities. Internet access. Free Wifi.
L'équipe dynamique et décalée du Novotel Suites Clermont-Ferrand Polydome vous souhaite la bienvenue dans son établissement aux chambres spacieuses. Comptant une salle de réunion, notre hôtel à Clermont-Ferrand vous invite à profiter de son bar et sa boutique gourmande pour vous restaurer dans le lobby ou sur la terrasse. Veillant à votre confort et votre détente, nous mettons aussi à votre disposition une salle de sport.
Données vérifiées par le propriétaire.
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Members' reviews on NOVOTEL SUITES
3.1/5
15 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in march 2024
Hotel en réfection, nouvelle chambres très agréables, et bien insonorisées.
Personnel très gentils et attentionné.
Petit déjeuner sans plus, le salé laisse un peu à désirer.
Personnel très gentils et attentionné.
Petit déjeuner sans plus, le salé laisse un peu à désirer.
Visited in march 2024
Super hôtel , bon accueil
Visited in march 2024
I spent 5 weeks at Novotel. Practically everything went wrong.
First, my dishwasher didn't work at all. It was a renovated room, so it was likely the circuit breaker that needed to be reset. They took almost 2 weeks to do this.
My bed sheets had been changed only 1 time after 4 weeks and 3 days, because I complained about it.
The room temperature is technically changeable, but even if I deactivate it or put it at 30 degree, the room temperature never moved. On the other hand, my colleague, who had the same problem, had room temperature too hot.
My colleague, who stayed the same amount of time as me, had no access to the internet on his TV. They complained every week but they never got it.
My card to access my room got unactivated 3 times. I had to ask a new one each time.
One day, a technician had to invert the opening direction of the bathroom door :
-They never asked me when they could do it
-No calling card to tell me what they did
-They leave some sawdust on my sock that where on the closet next to the door
- They even leave some sharp metal shaving on the carpet. I stepped on it and hurt myself.
-They even let the window open. It was the first floor, it's literally an open door to stealers.
The five previous points happened on one single work.
The microwave was disgustingly dirty.
Some of the receptionists were ok, others were unprofessional and rude.
The rooms are technically soundproof, but you can hear everything coming from the corridor and vice-versa. You can also hear people taking showers from the ventilation.
My colleague also had some insects invading bathrooms and closets.
It's obvious, but avoid this hotel
First, my dishwasher didn't work at all. It was a renovated room, so it was likely the circuit breaker that needed to be reset. They took almost 2 weeks to do this.
My bed sheets had been changed only 1 time after 4 weeks and 3 days, because I complained about it.
The room temperature is technically changeable, but even if I deactivate it or put it at 30 degree, the room temperature never moved. On the other hand, my colleague, who had the same problem, had room temperature too hot.
My colleague, who stayed the same amount of time as me, had no access to the internet on his TV. They complained every week but they never got it.
My card to access my room got unactivated 3 times. I had to ask a new one each time.
One day, a technician had to invert the opening direction of the bathroom door :
-They never asked me when they could do it
-No calling card to tell me what they did
-They leave some sawdust on my sock that where on the closet next to the door
- They even leave some sharp metal shaving on the carpet. I stepped on it and hurt myself.
-They even let the window open. It was the first floor, it's literally an open door to stealers.
The five previous points happened on one single work.
The microwave was disgustingly dirty.
Some of the receptionists were ok, others were unprofessional and rude.
The rooms are technically soundproof, but you can hear everything coming from the corridor and vice-versa. You can also hear people taking showers from the ventilation.
My colleague also had some insects invading bathrooms and closets.
It's obvious, but avoid this hotel
Visited in february 2024
Situé à 5 minutes à pied du stade, emplacement idéal pour se rendre dans notre chambre après un match sympa de l'ASM
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Tout y est , merci à Cedrick et à son équipe ....
PS : très travaux de rénovation dans l'hôtel , c'est une affiche qui m'a informé de ce détail . Oui détail car pas de bruit dans la journée.... MERCI