GRAND HOTEL EXCELSIOR * * * * *
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This establishment, which belongs to a major international chain, nevertheless offers affordable prices. Its advantages: being a few hundred metres from the entrance to the old town, offering all the comfort of a 5-star hotel with spacious rooms, suites up to 70 m2, large bathrooms, terraces overlooking the sea with sometimes impressive views, especially on the upper floors, and having two very beautiful swimming pools (outdoor and indoor) and direct access to the sea with a mini private beach. Another asset is the pantagruelic buffets, served in an open space with a view of the sea. Not to mention the open access saunas and the many cafés dotting the leisure areas. All these reasons make it a success with a large number of customers from all over the world, but it sometimes produces some traffic jams in the elevators. Also accessible for people with reduced mobility.
The staff at breakfast could be more friendly but the breakfast food was very nice and lots of choice.
Little issues with our room missing towels and toilet roll, but reception sorted it out quickly. We also got woken up one morning when house keeping knocked on everyone's rooms to offer more water/towels etc but we were asleep, not great to be woken up for no reason.
Our room was very big and clean and comfy bed.
Overall we had a great stay and would recommend.
Breakfast was average, ran out of ketchup and again indifferent staff.
The room was dated but clean, toilet was constantly running and taps were loose.