Results Hotel Oakland

Courtyard by Marriott

Hotel €€
3.5/5
13 review

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Carte de l'emplacement de l'établissement
988, Broadway, Downtown, Oakland, The United States Of America
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+ 1 510 625 8282
I am the owner
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2024
Recommended
2024

Hotel with modern decoration, comfortable rooms and an outdoor pool

The modern decor of this hotel sets a pleasant tone for your stay in Oakland. It feels more like a stopover for business travelers than tourists, but the comfort of the rooms and common areas, and above all its attractive prices, make it an interesting address. You can dine at the Bistro, the in-house restaurant and bar. The hotel also boasts an outdoor swimming pool, which is unfortunately too concrete to be enjoyable, and that's a real shame!


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Members' reviews on Courtyard by Marriott

3.5/5
13 reviews
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A J
A J
Visited in april 2024
I stayed couple of nights for business trip. The fact that they lock one of the two entrance (accesable with room key) give pretty unsafe location vibe. Partly updated rooms with carpet, sink, lamps, and wallpapers. But old rusty vibe with old fashion light switch, rusty/scratched up elevators, night stands with drawers that does not shut with bibles, rusty door parts and etc. Water preassure in shower is terribly low for long, thick hairs. Thus, it was overpriced. Good service with front desk staffs and friendly housekeeper. Overall experience was ok and would not recommend / prefer to return.
Visited in march 2024
I had a great experience here during my stay. The staff was very friendly, great location, and the breakfast/small restaurant on site was nice. Shout out to Justin who works the breakfast - his sandwiches are delicious!

I took one star off because the fitness center is really subpar. The free weights are tucked into a corner of a small room, there's only one weight bench, and the layout of the room is bad so you don't really know where to set up. Also, the bathroom is attached to the gym in a bad way. Hard to describe, but you'll know when you see it.
Visited in february 2024
And embarrassing to say I paid over $200 and stayed here literally just for 4 1/2 hours. It’s a shame and a disappointment. The rooms have a very for the ones I was staying in Foul smell
Visited in february 2024
Very friendly staff. Room was clean and in good condition. Dining is still pretty limited.
Visited in january 2024
DO NOT STAY HERE!! UNLESS YOU LIKE DISAPPOINTMENT..

I was very dissapointed with my experience.. I stayed here for two nights, and would not recommend. My tv/remote did not work, and my shower was clogged, so I could not shower after working a 9 hour shift. I had to take a "bird bath" just to get clean. That should have never been the case if I am paying for a room with basic amenties!! Front desk staff 'James' did not accommodate or offer to move my room at all. Instead offered to have a houseman come in the morning.. So pointless. Front desk also told me that "there was nothing he could do," about my issues with the tv and room issues. He was sooo unhelpful and made me feel like I was crazy! Turns out he was a manager... Even worse, to learn that. The next day the housekeeping manager assisted me, and offered to change my room with everything being functional. The valet man was also super aggressive upon check in, which was weird to me. I should have gotten refunded or issued some points for my stay, which I did not! They just apologized the next day and moved my room. I will probably never stay here again, and if I do, it will be on desperate measures.. I also work at a hotel so I expected my experience to be better than it was. Not to mention the front desk manager who checked me in told me their security deposit was only $50 per night. For some odd reason, they authorized my card for $300 instead of $100. I called about that and asked about why they charged me an extra $200 for the security deposit on the room. No one could answer an question regarding that manner, but could only tell me that it was a pending charge and that it would go back to my card. It did go back on my card eventually, but it was the principle of it all. The lack of professionalism was unreal and I will most likely not go back..

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