SANCTUARY GORILLA FOREST CAMP
Hotel
•
€€€
2024
Recommended
•
2024
A luxury address in the heart of the park. The ten comfortably furnished safari tents are secluded in the middle of the forest, which gives them a little taste of adventure. They are equipped with two double beds and the bathroom at the back has both a shower and a small bathtub. Large thatched common room with thatched roof offering access to wifi and board games. Massages and souvenir shop. The lawn is occasionally walked on by gorillas...
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Members' reviews on SANCTUARY GORILLA FOREST CAMP
4.7/5
10 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
First the good side. The rooms are really nice, great shower so no complaints on that front.
Service and food wise it is disappointing when you compare it to lodges in South Africa or Namibia, in the same price range
The manager tells you a marketing story (to go the extra mile, you know the drill) but does not really engage with the guests.
No complaints on the rest of the staff I must say.
You have to call the room service on a talkie, but half of the time there was no response. If they answer they send somebody up to the room (this can take a while) to take you order. Not sure why they can't just take your order on the talkie.
But the biggest disappointment is the food, it's basically always the same with not a lot of variety.
We were there to celebrate New Years Eve. It was the same menu as the days before. No champagne (or something else) or appetizers were offered. It was just another day at the office.
Is this being picky? Probably, but when you pay this amount you can expect top notch service and food.
We had better food and service in Uganda for 1/5th of the price we paid here. This place is just not worth the price.