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HÉRITAGE LE TELFAIR GOLF & WELLNESS RESORT

Hotel €€€
4.5/5
82 notice

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Carte de l'emplacement de l'établissement
Route Côtière, Bel Ombre, Mauritius
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+230 601 5500
2024
Recommended
2024

Modern and refined comfort address with children and teen clubs, a kite school and a trendy beach club

Timeless, the Telfair combines the style of the mansions of yesteryear with modern and refined comfort. Nestled in the tropical vegetation, the 158 suites are spread out in elegant Creole houses set in gardens. You'll feel like a VIP guest, in holistic mode at the spa, more invigorating at the golf course and yacht club, and your taste buds will be delighted by the plethora of restaurants and bars, including the C Beach, a trendy beach club, and the Château. Also children's and teenagers' clubs, kite school, etc.


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Members' reviews on HÉRITAGE LE TELFAIR GOLF & WELLNESS RESORT

4.5/5
82 reviews
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Value for money
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Visited in november 2023
Parfaite experience et service au petits soins! L'hotel est décoré avec très bon goût, et le cadre est magnifique. Sharmine nous a gâtés du début à la fin avec des petites attentions pour l'anniversaire de mon conjoint. Cela restera un séjour inoubliable. Le restaurant Annabellas a aussi était très bon et très professionnel. Merci encore
Visited in november 2023
Hotel itself was nice apart from the pathways, there were large puddles everywhere I ruined a pair of Birkenstock shoes, at one point near the C beach club I had to remove my shoes and wade through ankle deep muddy water not my idea of 5 star,
Housekeeping service brilliant but restaurant service at times very disjointed sometimes felt like we were an inconvenience again not my idea of 5 star.
Host service again hit and miss, we stated no buffet service and on 2 occasions we were booked into buffet restaurants
HÉRITAGE LE TELFAIR GOLF & WELLNESS RESORT
HÉRITAGE LE TELFAIR GOLF & WELLNESS RESORT Manager
11/25/2023 at 07:20
Dear Mr. Gill Matheson,

Greetings from Heritage Le Telfair Golf & Wellness Resort.

I want to express my gratitude for taking the time to provide us with your valuable feedback.

I was disheartened to learn that your recent stay did not live up to your expectations and for any inconveniences you may have encountered, I offer my sincerest apologies.

I would greatly appreciate the opportunity to have a more in-depth conversation with you about your stay. This will allow us to gain a better understanding of the issues you encountered and take steps to ensure they do not recur.

Should you be willing to oblige, please feel free to reach out to me on [email protected]

I believe that discussing your feedback in greater detail will not only help us enhance our services but also entice you to consider returning to enjoy a truly unforgettable 5-star experience with us in the future.

Best regards,

Dominique Grel
Visited in november 2023
Paradisisk plats. Fint boende. Bra service med bagage. Bra restauranger med trevlig, glad personal
HÉRITAGE LE TELFAIR GOLF & WELLNESS RESORT
HÉRITAGE LE TELFAIR GOLF & WELLNESS RESORT Manager
11/23/2023 at 07:17
Dear Peter Larsson,

We are glad to hear you enjoyed your stay in our paradisiacal haven. Delighted that our accommodations, service and dining options met your expectations. Our team is always here to ensure your experience being exceptional. Looking forward to welcoming you back soon.

Best regards,

Dominique Grel
Visited in november 2023
Wir hatten ein Haus mit vier Zimmern. Elektrogeräte funktionierten teilweise nicht der Sonnenschirm war so angerostet das er fast abgebrochen wäre. Ansonsten 5-Sterne Das schlechteste war die Situation mit den Reservierung für das Abendessen alles immer ausgebucht auch für 2 Personen. Dann haben wir 4 Tage im voraus gebucht und sie haben die Reservierung für den falschen Tag eingetragen.
Ansonsten die komplette Anlage 5-Sterne
Visited in november 2023
Après 2012, 2015, 2018, 2023 est notre 4ème séjour, c'est donc que nous nous y sentons heureux!

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