HERITAGE AWALI GOLF & SPA RESORT
Hotel
•
€€€
2024
Recommended
•
2024
Dynamic and family resort with a zen space and children's clubs suggesting a wide range of sports and leisure activities in Bel Ombre
Coated with ochre pigments and decorated with ethnic objects, Awali plays on tropical-African themes. Natural elements dominate everywhere - wood, thatch, stone, water - and one cannot get enough of this decor that warms up the 160 rooms and public spaces. Dynamic and family-oriented, the resort offers a wide range of sports and leisure activities, 3,000m2 of Zen space, a culinary round in the many restaurants, and happiness for all - children's clubs, teenagers and even babies!
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Members' reviews on HERITAGE AWALI GOLF & SPA RESORT
4.5/5
50 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in november 2023
The Hotel is 5 Star , the Staff are 6 Star!
The Hotel Staff could not do enough to make you have a 5 Star Holiday.
All the Staff were polite and nothing was any trouble, from when you arrive at Reception all the way through your holiday from around the Pool Areas in All the Restaurants and Bar Areas.
A Special Thank you to the House Maid who cleaned our Room and the Ladies in the Spar.
Cannot Wait to Book our Next Trip to the Hotel.
The Hotel Staff could not do enough to make you have a 5 Star Holiday.
All the Staff were polite and nothing was any trouble, from when you arrive at Reception all the way through your holiday from around the Pool Areas in All the Restaurants and Bar Areas.
A Special Thank you to the House Maid who cleaned our Room and the Ladies in the Spar.
Cannot Wait to Book our Next Trip to the Hotel.
Visited in november 2023
The relaxed, friendly feel was exactly what we wanted. A lovely location by the beach with several different places to choose from to dine. Staff all very welcoming and eager to make your stay as good as possible.
The buffet restaurant feel was great ( not a canteen feel to it at all) and the food was of exceptional quality, and variety. Service awareness was a little lacking at times.
The a la carte restaurant food and service didn’t quite live up to our expectations. They are all very good but not the standard we hoped for. We enjoyed eating in different locations off a la carte menus, but although the staff are friendly and welcoming, there is more to be achieved through awareness training.
With the standard of food at the buffet restaurant, we would expect more from the a la carte.
Yes, we would recommend and we would also be happy to return.
The manager’s concern about our slight disappointment was impressive and caring, and the reception staff were all great.
The buffet restaurant feel was great ( not a canteen feel to it at all) and the food was of exceptional quality, and variety. Service awareness was a little lacking at times.
The a la carte restaurant food and service didn’t quite live up to our expectations. They are all very good but not the standard we hoped for. We enjoyed eating in different locations off a la carte menus, but although the staff are friendly and welcoming, there is more to be achieved through awareness training.
With the standard of food at the buffet restaurant, we would expect more from the a la carte.
Yes, we would recommend and we would also be happy to return.
The manager’s concern about our slight disappointment was impressive and caring, and the reception staff were all great.
Visited in november 2023
FANTASTISK Resort, som ligger helt perfekt i forhold til oplevelser i vand og på landjord.
Servicen er høj og personalet vil gøre alt, for at du/I får den dejligste ferie, som I kan drømme om.
Et PERFEKT sted at bo på på Mauritius.
Servicen er høj og personalet vil gøre alt, for at du/I får den dejligste ferie, som I kan drømme om.
Et PERFEKT sted at bo på på Mauritius.
Visited in november 2023
Perfect honeymoon resort - beautiful beach, clean rooms, delicious food and very good service! We can totally recommend!
HERITAGE AWALI GOLF & SPA RESORT
Manager
11/16/2023 at 05:39
Dear Mrs. Sukan,
Thank you for your delightful feedback.
We are thrilled to have been part of your perfect honeymoon experience.
Your recommendation means a lot to us.
We look forward to the opportunity of welcoming you back in the future.
Best regards,
Jérôme Carlier
Thank you for your delightful feedback.
We are thrilled to have been part of your perfect honeymoon experience.
Your recommendation means a lot to us.
We look forward to the opportunity of welcoming you back in the future.
Best regards,
Jérôme Carlier
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Also, the staff from the restaurants are UNFRIENDLY and NOT POLITE.
For the price that we paid there, I will never come back for sure !!!
Overall the resort is overpriced. Starting from the barman and lasting with the staff who serve you drinks at pool/table, they are waiting for tips, otherwise you don’t exist. We wait and 30/40 minutes for some drinks at the pool. Pathetic.
I had other expectations and I regret all the money that i’ve paid there.