LE SAINT-GERVAIS HOTEL & SPA * * * *
For a sumptuous stay with a view of the mountains. Everything is perfect: wellness at the spa, relaxation at the bar and restaurant.
At the foot of Mont Blanc, between Megève and Chamonix, this year-round hotel is a haven of relaxation for leisure and business travelers alike. This historic residence offers rooms with mountain views, an Italian-style restaurant, a lounge bar, a relaxing spa, an outdoor swimming pool, terraces and daylight meeting rooms. Nearby: Mont-Blanc tramway and Saint-Gervais thermal baths. Easy access from Le Fayet SNCF or TER train station.
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Members' reviews on LE SAINT-GERVAIS HOTEL & SPA
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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We were a large group of families with children of various ages (between 4 and 13).
Honestly, we all have various experiences in hotels; this was not our first time going to a ski resort, many of us have been doing this for a long time.
I have never been treated so poorly as I was in this hotel.
It is normal for a group of almost 40 people to make some noise; we are on vacation and relaxed. In any case, the hotel manager, knowing that he had such a large group, could have been more proactive regarding the children. The same manager, at the beginning of a dinner in the hotel (7:00 PM), came to reprimand us because of the noise made by the children (the normal noise of almost 20 kids together).
Here’s, without wanting to be arrogant, a lesson on how you should have addressed your customers:
“Good evening, I am the Hotel Director.
I would like to introduce myself and welcome these families. I'm glad you chose our hotel.
We will do our best to ensure you have a good experience. I understand it is difficult to keep 20 children quiet, but I would ask you to try to minimize the noise.
Thank you very much. I am at your disposal for any matters.”
I want to highlight the reception girls who were friendly and tried to help within their means.
I don't understand how a hotel like this has staff that can only speak French, when a large part of the guests were not French.
The hotel is nice and has potential, but a large part of the staff seems to be in the wrong profession; hospitality is certainly not for them.