Results Hotel Saint-Gervais-Les-Bains

LE SAINT-GERVAIS HOTEL & SPA * * * *

Hotel €€€
4.4/5
109 review

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680, rue du Mont Lachat, 74170Saint-Gervais-Les-Bains, France Show on map
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2025
Recommended
2025

For a sumptuous stay with a view of the mountains. Everything is perfect: wellness at the spa, relaxation at the bar and restaurant.

At the foot of Mont Blanc, between Megève and Chamonix, this year-round hotel is a haven of relaxation for leisure and business travelers alike. This historic residence offers rooms with mountain views, an Italian-style restaurant, a lounge bar, a relaxing spa, an outdoor swimming pool, terraces and daylight meeting rooms. Nearby: Mont-Blanc tramway and Saint-Gervais thermal baths. Easy access from Le Fayet SNCF or TER train station.

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Members' reviews on LE SAINT-GERVAIS HOTEL & SPA

4.4/5
109 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in 2025-03
Superbe hôtel au cœur de St Gervais, bien situé avec de belles vues depuis les chambres, il est surtout tenu par un personnel adorable, chaleureux et professionnel ! Un plaisir d’y revenir ☺️
Mvc
Mvc
Visited in 2025-03
We booked the hotel well in advance, 5 months before our stay.
We were a large group of families with children of various ages (between 4 and 13).

Honestly, we all have various experiences in hotels; this was not our first time going to a ski resort, many of us have been doing this for a long time.
I have never been treated so poorly as I was in this hotel.
It is normal for a group of almost 40 people to make some noise; we are on vacation and relaxed. In any case, the hotel manager, knowing that he had such a large group, could have been more proactive regarding the children. The same manager, at the beginning of a dinner in the hotel (7:00 PM), came to reprimand us because of the noise made by the children (the normal noise of almost 20 kids together).

Here’s, without wanting to be arrogant, a lesson on how you should have addressed your customers:

“Good evening, I am the Hotel Director.
I would like to introduce myself and welcome these families. I'm glad you chose our hotel.
We will do our best to ensure you have a good experience. I understand it is difficult to keep 20 children quiet, but I would ask you to try to minimize the noise.
Thank you very much. I am at your disposal for any matters.”

I want to highlight the reception girls who were friendly and tried to help within their means.

I don't understand how a hotel like this has staff that can only speak French, when a large part of the guests were not French.

The hotel is nice and has potential, but a large part of the staff seems to be in the wrong profession; hospitality is certainly not for them.
Visited in 2025-02
Everything was great except kids in the spa area which were very loud and jumping into the swimming pool.
Visited in 2025-01
Un superbe séjour dans une très belle chambre avec vue. Un accueil d’exception: l’hôtel propose les forfaits et les réservations du matériel de ski directement à l’accueil. Il est doublé d’un bar et d’un restaurant de grande qualité. L’établissement est accessible très facilement depuis la gare avec le Valléen (télécabine). Merci !
Visited in 2025-01
Service et prestations impeccable !!

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