Results Campingcar rental Brisbane

AWESOME CAMPERS

Camper
3.3/5
20 review
Open - from 09h00 to 15h00 Opening hours

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Carte de l'emplacement de l'établissement
20, Noble Avenue Northgate, Brisbane, Australia
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+61 2 9740 7462
2024
Recommended
2024

This company, both serious and reactive, offers you comfortable and equipped vehicles according to your needs and desires. Some vehicles have all the necessary equipment to make a road trip : you can save money on the hotel and the restaurant. Special offers are regularly made, with for example 4 days of free rental or very low prices to relocate cars. Fridge, sink, gas stove, interior table: each vehicle is equipped with all these items in order to discover Australia in comfort!


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Members' reviews on AWESOME CAMPERS

3.3/5
20 reviews
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Value for money
Service
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Visited in january 2024
Run away!
This company will almost certainly cost you more than you expect to pay when you reserve your vehicle.

Let me explain: we booked a campervan for one month (round trip between Sydney and Melbourne).
When we received the vehicle, check-in took less than 5 minutes. Why was this? The rain! We were given a very brief explanation of the car, and the impact check was carried out extremely quickly.

What happened?
1) We found the ceiling window completely cracked, and obviously no mention of this in the check-in. It's impossible to miss when you're a rental company.

2) The tap was faulty, leaking as soon as the water was turned on (a pump system).

3) The speedometer was faulty. We discovered the problem after receiving 3 fines for exactly the same "speeding"! As soon as we received these fines, we took care to drive 10 km/h slower than the speedometer indicated (faulty) and to our surprise: no new fines! We did several tests with different GPS units and the result was the same. As a bonus: a $75 fine administration fee, which makes you wonder if this is not done on purpose.

4) The red "door left open" warning light came on after just one day's driving and for no reason. We carried out several checks on the vehicle, but everything was normal and closed properly. We contacted customer service (advertised as available 24 hours a day) who took the liberty of replying to us 1 week later! Our questions and concerns didn't seem to bother them any more than that.

Naturally, we reported all these problems to the company when we filed the claim. No reaction from them: they simply wrote down the information on a small piece of paper and told us that everything was in order. Check-out took 2 minutes! The vehicle check completely forgotten.
I e-mailed customer service again, but they didn't take the problem on board. The only reply: "We didn't notice any problem. How can they see a problem when no check is made? How can we believe them when they have been negligent and dishonest from the start?

Apart from these problems, the car is absolutely unsafe. When we drove uphill, the car made worrying noises and didn't seem to have the power needed for this type of journey!

In short: go to the competition!
I no longer have any confidence in car rental companies.
Visited in september 2023
Les camping-cars sont vraiment très bien. J'ai voyagé de Cairns à Brisbane sans problème. Très fiable
Visited in august 2023
Restez à l'écart de cette entreprise à tout prix !

Nous avons réservé par l'intermédiaire d'Imoova avec qui je n'ai aucun problème. Le voyage était de Brisbane à Cairns pour 8 jours. Lorsque nous sommes arrivés sur le site à Brisbane, les portes étaient fermées et personne n'était entré. On nous avait dit d'arriver à 9 heures, ce que nous avons fait. On nous a alors indiqué que la voiture n'était pas prête, qu'elle avait besoin d'une révision et que nous devions attendre 4 heures, ce qui nous a fait rater une journée entière. Lorsque la voiture est arrivée, elle avait environ 100 ans, elle était endommagée de partout et sa mécanique n'était pas en bon état. Le plus drôle, c'est qu'ils s'attendent à ce que vous vérifiiez l'huile et le liquide de refroidissement tous les jours....... Cela montre bien le niveau de quantité auquel nous avons affaire. Le pire est de déposer la voiture, si vous le faites à Cairns, vous vous retrouverez au milieu de nulle part avec aucune aide de la part de la compagnie pour retourner à Cairns. Nous avons attendu près de 2 heures et demie pour un taxi. Ce qui est le plus drôle, c'est qu'ils demandent une caution de 3000 $, ce qui est plus que la valeur des voitures. Je suis surpris qu'ils aient encore des liquidités pour fonctionner. Suivez mon conseil et allez voir ailleurs. Pour couronner le tout, ils essaient de me faire payer des frais de nettoyage de 150 $ alors que l'extérieur et l'intérieur étaient horribles. J'ai dû acheter des lingettes anti-bactériennes lorsque nous avons récupéré le van. Horrible entreprise
Visited in june 2023
Value for money
Service
Mon voyage en Australie
I J'ai loué une camionnette de Brisbane à Melbourne, tout était parfait
Visited in june 2022
Value for money
Service
super van
I was able to do the East Coast quietly thanks to Awesome campers, van easy to park almost anywhere and drives like a car really I recommend

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